• Settings that can be confirmed in System Settings or Facsimile Features on the control panel can
also be confirmed from Web Image Monitor. For details about how to confirm the settings from
Web Image Monitor, see Web Image Monitor Help.
Message Causes Solutions
"Cannot detect original size.
Select scan size."
The machine failed to detect
the size of the original.
On the control panel, under [Scan
Size], specify the scan area in [Scan
Settings], and then resend the
document. For details about settings
scan size, see "Scan Settings", Fax .
"Cannot find the specified
path. Please check the
settings."
The name of the computer or
folder entered as the
destination is wrong.
Check that the computer name and the
folder name for the destination are
correct.
"Check whether there are
any network problems."
[13-10]
The alias telephone number
you entered is already
registered on the gatekeeper
by another device.
• Check that the correct alias phone
number is listed in [H.323
Settings] of [Facsimile Features].
For details about H.323 Settings,
see "Initial Settings", Fax .
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
[13-11]
Cannot access gatekeeper. • Check that the correct gate
keeper address is listed in [H.323
Settings] of [Facsimile Features].
For details about H.323 Settings,
see "Initial Settings", Fax .
• For details about network
problems, contact your
administrator.
When Messages Are Displayed on the Control Panel
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