Ricoh Aficio SP 100SU e - Contact Information; Training Information

Product Support Guide
Model M101 / M102 / M103
Ver.1.0 Page 17 of 18 6/26/2012
Subject to change without notice
SD Card Arrangement
N/A
Contact Information
Name
Contact
Technical Services Call Center (Hotline)
Ricoh: (800) 537-4264
Savin: (800) 291-6044
Lanier: (800) 333-3147
Application Help Desk (Software
Issues)
Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU
Savin Phone Card: 2 Call - 12992, 5 Call - 12993
Hytec Parts and Logistics Control
(800) 557-4264 http://www.nrc-usa.com
Technology Solutions Resource Center
http://www.tscweb.net
Headquarter Web Sites
Ricoh Corporation: http://www.ricoh-usa.com
Savin Corporation: http://www.savin.com
Gestetner Corporation: http://www.gestetnerusa.com/
Lanier Corporation: http://www.lanier.com
IKON A Ricoh Company: http://www.ikon.com/
Material Safety Data Sheets
(800) 336-MSDS (6737)
Ricoh University
973.882.2200. http://www.ricohuniversity.com
Training Information
Documentation
Description
RFG E-Source Number
Selfpace Course
Ricoh university web site.
Operator’s Manual
rfg053092
Service Manual
rfg053090
Parts Catalog (PDF)
rfg053093
3D Parts Catalog (ZIP)
rfg053094
Point to Point Diagram
rfg053091
Please refer to the http://www.ricohuniversity.com/ web site for the most up to date training information.
Please be aware that once a model or series is out of production, the Field Service Manual, Technical Service
Bulletins and Ricoh University should be referenced for the most current information. Check the TSC website
and e-source.