Troubleshooting
23
"X" indicates the parts of the messages that appear differently depending on a specific situation, 
such as the paper sizes, types, or tray names.
Error and Status Messages on the Screen
Message
(alphabetical order)
Causes Solutions
ADF JAM 
Open ADF Cover and 
Clear Jam
An original has 
been jammed 
inside the ADF.
Remove jammed originals, and • 
then place them again. See 
"Removing from the ADF" on 
page 38.
Check the originals are suitable • 
for scanning. See "Placing 
Originals", User Guide.
BPTray Print Job
SizeMismatch?Y/N
The paper size set 
for the document 
differs from the size 
of the paper in the 
tray.
Press the [Start] key to begin 
printing, or press the [Clear/Stop] 
key to cancel the job.
BPTray Print Job
TypeMismatch?Y/N
The paper type set 
for the document 
differs from the type 
of the paper in the 
tray.
Press the [Start] key to begin 
printing, or press the [Clear/Stop] 
key to cancel the job.
Bypass Tray Paper 
Empty
The bypass tray 
has run out of 
paper.
Load paper to the bypass tray. 
See "Loading Paper in the Bypass 
Tray", User Guide.
Bypass Tray Paper  
Misfeed Jam
Paper has been 
jammed during 
printing.
Remove the jammed paper. See 
"Removing Bypass Tray Jam" on 
page 32.