Troubleshooting
24
Error and Status Messages on the Screen
Message
(alphabetical order)
Causes Solutions
Cancel Print JOB
I/O TimeOut
The timeout 
period set in [I/O 
Timeout] expires 
when printing 
is frequently 
interrupted by data 
from other ports, or 
when printing data 
is large and takes 
time for processing.
If [I/O Timeout] is set to 15 
seconds, increase the time period.
For details, see "Machine 
Settings", User Guide.
Cover Open
A cover is open. Close the cover completely.
Duplex Jam 
Duplex Misfeed Jam
Paper has been 
jammed during 
printing.
Remove the jammed paper. See 
"Removing Outer/Duplex Jam" on 
page 34.
File Access Fail
Press Clear Key
The Scan to USB 
function failed 
because the 
machine could not 
access the USB 
flash disk properly.
Use a USB flash disk that is not 
password- or write-protected. 
File Create Fail
Press Clear Key
The Scan to USB 
function failed 
because there 
was not enough 
memory on the 
USB flash disk.
Use a USB flash disk with enough 
memory.
Inner Jam
Paper has been 
jammed during 
printing.
Remove the jammed paper. See 
"Removing Inner/Lower/Upper Jam" 
on page 30.