Troubleshooting
26
Message
(alphabetical order)
Causes Solutions
No Profile Exist
No Quick Dial entry
is associated with
the One Touch
button you pressed.
Press a different One Touch •
button.
Assign a registered destination •
to the One Touch button. See
"Registering Scan Destinations",
User Guide.
Outer Jam
Paper has been
jammed during
printing.
Remove the jammed paper. See
"Removing Outer/Duplex Jam" on
page 34.
Scan USB Disconnect
The USB cable was
disconnected while
scanning from a
computer.
Reconnect the USB cable
properly, and then try the
operation again.
TrayX Print Job
SizeMismatch?Y/N
The paper size set
for the document
differs from the size
of the paper in the
tray.
Press the [Start] key to begin
printing, or the [Clear/Stop] key to
cancel the job.
TrayX Print Job
TypeMismatch?Y/N
The paper type set
for the document
differs from the type
of the paper in the
tray.
Press the [Start] key to begin
printing, or the [Clear/Stop] key to
cancel the job.
Unsupported Device
Press Clear Key
The Scan to USB
function failed
because a USB
device other than a
flash disk was used.
Use a USB flash disk.
Error and Status Messages on the Screen