When You Have Problems Operating the
Printer
This section describes common problems and messages. If other messages appear, follow the
instructions displayed.
Problem Causes Solutions
The lamp remains lit and the
printer does not enter Sleep
mode even though the
[Energy Saver] key was
pressed.
• The printer is
communicating with
external equipment.
• The hard disk is active.
• Check if the printer is
communicating with external
equipment.
• Wait a little longer.
The display is off. The printer is in Sleep Mode. Press the [Energy Saver] key or the
[Check Status] key to cancel Sleep
Mode.
Nothing happens when the
[Check Status] key or the
[Energy Saver] key is
pressed.
The power switch is turned
off.
Turn on the main power switch.
"Please wait." appears. This message appears when
you press the [Energy Saver]
key.
Wait for a while. If the printer is not
ready in five minutes, contact your
service representative.
"Please wait." appears. This message appears when
the printer is warming up.
• Wait until the message
disappears. Do not turn off the
power switch while the message is
displayed.
• If the printer is not ready in five
minutes, contact your service
representative.
"Please wait." appears. This message appears when
you change the toner
cartridge.
• Wait until the message
disappears. Do not turn off the
power switch while the message is
displayed.
• If the message does not
disappear in five minutes, contact
your service representative.
When You Have Problems Operating the Printer
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