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Ricoh IM 350 Series - User Manual

Ricoh IM 350 Series
312 pages
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For safe and correct use, be sure to read Safety Information before
using the machine.
For information not found in this manual,
see the online manuals available on our
web site (https://www.ricoh.com/) or via the
control panel.
Information for This Machine
Troubleshooting
Adding Paper and Toner
Web Image Monitor
Document Server
Scan
Print
Fax
Copy
Getting Started
User Guide
Selected Version

Table of Contents

Questions and Answers

  • K
    Kyle PattersonAug 16, 2025
    Why do documents and reports not print out on my Ricoh IM 350 All in One Printer?
    • E
      Emily SandersAug 16, 2025
      Documents and reports might not print because the paper output tray is full. Remove the prints from the tray. Another reason could be that there is no paper left. In this case, load paper into the printer.
  • A
    Alison RoseAug 19, 2025
    What to do if misfeeds occur frequently on Ricoh IM 350 All in One Printer?
    • E
      ehurstAug 19, 2025
      Frequent misfeeds can occur if you are using curled paper. Flatten the paper or load the paper upside down so that the curled edges face downward. Another cause can be improperly set tray side or end fences. Remove the misfed paper and ensure that the side or end fences are set properly and the side fences are locked.
  • C
    Chad SinghAug 21, 2025
    What to do if Ricoh IM 350 cannot print in duplex mode?
    • T
      Todd YoungAug 22, 2025
      If you cannot print in duplex mode, it might be because you have selected a paper tray that is not set for duplex printing. Change the setting for "Apply Duplex" in "Tray Paper Settings" to enable duplex printing for the paper tray. Another reason may be that you have selected a paper type that cannot be used for duplex printing. In "Tray Paper Settings", select a paper type that can be used for duplex printing.
  • J
    joshuafrenchAug 25, 2025
    What to do if an error message is still displayed on Ricoh All in One Printer, even if misfed paper is removed?
    • P
      Paul MartinAug 25, 2025
      If an error message persists after removing misfed paper, it may be because paper is still jammed in the tray. Remove the jammed paper by following the procedures displayed on the control panel.
  • D
    David ReynoldsAug 27, 2025
    What to do if an error message is still displayed on Ricoh All in One Printer, even if the indicated cover is closed?
    • E
      elizabethfranklinAug 27, 2025
      If an error message is still displayed even after closing the indicated cover, one or more of the covers that are not indicated may still be open. Close all the covers of the machine.
  • E
    emacdonaldAug 30, 2025
    What to do if an error has occurred on Ricoh All in One Printer?
    • N
      nicholsonisabellaAug 30, 2025
      If an error has occurred, a function which has the status "Error Occurred" in the [Check Status] screen is defective. Press [Check] in the function where the error has occurred. Then read the displayed message, and take the appropriate action.
  • O
    Oscar OneillSep 2, 2025
    What to do if Ricoh IM 350 is unable to connect to the network?
    • S
      Seth LutzSep 2, 2025
      If your Ricoh All in One Printer is unable to connect to the network, check that the machine is correctly connected to the network and that the machine is correctly set. If the problem persists, contact your administrator.
  • R
    rachel61Sep 4, 2025
    What to do if the screen changes to Web Browser when I press [Help] on Ricoh IM 350, but the help content is not displayed?
    • C
      Clayton BergSep 4, 2025
      If the screen changes to Web Browser when you press [Help] but the help content is not displayed, the machine may not be connected to the network correctly. Check if you can display a web page in [Web Browser]. If a web page cannot be displayed, check that the machine is connected to the network correctly. Another reason could be that the browser is configured not to save cookies. Press [Menu] in [Web Browser], and then select [Settings]. Confirm that [Accept cookies] in [Privacy & security] is set to [ON].
  • T
    Thomas WebbSep 7, 2025
    Why are images printed on the reverse side of the paper with my Ricoh All in One Printer?
    • J
      Joe BarrySep 7, 2025
      Images might be printed on the reverse side of the paper because you may have loaded the paper incorrectly. Load the paper correctly.
  • L
    lnixonSep 10, 2025
    Why does the indicator lamp remain lit and the Ricoh IM 350 does not enter Sleep mode even though [Energy Saver] was pressed?
    • J
      Jonathan MyersSep 10, 2025
      The indicator lamp may remain lit, and the machine might not enter Sleep mode, even if [Energy Saver] was pressed because, in some cases, the machine does not enter Sleep mode when [Energy Saver] is pressed. Before you press [Energy Saver], check that Sleep mode can be enabled.

Summary

Getting Started Guide

Model-Specific Information

Identifies the region your machine belongs to based on labels on the rear.

Guide to Machine Components

Explains the names and functions of the machine's various parts and components.

Network Connectivity and Setup

Details on connecting and configuring wired and wireless LAN interfaces.

USB Interface Connection

Instructions for connecting to USB (Type B) and USB Host interfaces.

Telephone Line Connection

Guides for connecting the machine to telephone lines and handsets.

Powering the Machine On and Off

Procedures for turning the main power switch on and off safely.

Logging Into the Machine

Steps for logging into the machine using authentication methods.

Copy Functionality

Basic Copy Procedure

Step-by-step guide to making copies using the machine.

Fax Operations

Basic Fax Transmission Procedure

Guide to transmitting documents using Memory Transmission.

Printing Functions

Installing Printer Drivers

Guides for installing printer drivers for network and USB connections.

Standard Printing Configuration

Settings for performing standard print jobs via the printer driver.

Scanning Operations

Scan to Folder Procedure

Steps for sending scanned documents to a specified network folder.

Creating Shared Folders in Windows

Guide to creating and configuring shared folders for scanning.

Sending Scan Files via E-mail

Procedure for sending scanned documents as email attachments.

Storing Scan Files

Instructions for saving scanned documents to the machine's hard disk.

Document Server Usage

Storing Documents

Procedure for saving documents to the machine's Document Server.

Web Image Monitor

Accessing the Top Page

Instructions on how to access the Web Image Monitor interface via a web browser.

Adding Paper and Toner

Loading Paper into Trays

Detailed instructions for loading paper into the machine's paper trays.

Troubleshooting Common Issues

Ricoh IM 350 Series Specifications

General IconGeneral
Print Resolution1200 x 1200 dpi
Duplex PrintingYes
Scan Resolution600 x 600 dpi
Maximum Paper SizeA4
Supported Operating SystemsWindows, Mac, Linux
FunctionsPrint, Copy, Scan, Fax
Copy Resolution600 x 600 dpi
Fax Transmission Speed3 seconds per page
Operating System CompatibilityWindows, Mac, Linux
Print Speed35 ppm
Maximum Paper Capacity2, 100 sheets
ConnectivityUSB, Ethernet
Memory2 GB
Hard Disk Drive320 GB (Optional)
Dimensions476 x 510 mm
Power Consumption1.2 kW
TypeLaser
Copy Speed35 cpm
Network ConnectivityEthernet

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