Ricoh IM 370 User Manual

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User Guide

For safe and correct use, be sure to read Safety Information separately

provided before using the machine.

Table of Contents

Questions and Answers:

J
Jacob CamachoAug 12, 2025
How to fix Ricoh IM 370 All in One Printer when it cannot detect original size?
- G
  Grace CoxAug 12, 2025
  If your Ricoh All in One Printer can't detect the original size, make sure the original is correctly placed on the exposure glass or in the ADF. When using the exposure glass, open and close the cover or ADF more than 30 degrees. If the original is a transparency, paper with sticky notes, or a custom size, specify the paper tray in [Paper Select] or the original size in [Original Setting/Store File] [Original Size] [Custom Size]. When making an enlarged or reduced copy, select an item other than [Fit to Paper Size].
X
xclarkeAug 16, 2025
What to do if Ricoh IM 370 All in One Printer beeps five short times?
- L
  Leah GordonAug 16, 2025
  If your Ricoh All in One Printer is beeping five short times repeatedly, check the message displayed on the screen. Resolve the problem by removing any jammed paper or originals, or replacing the toner if needed.
C
christopherdavidsonAug 20, 2025
What to do if Ricoh IM 370 exceeded the maximum number of sheets?
- C
  Crystal FitzgeraldAug 20, 2025
  If your Ricoh All in One Printer displays a message that you've exceeded the maximum number of sheets, it means the copy volume use limitation is enabled and you've reached your allotted limit. Consult the user administrator (or custom-privileges administrator) to change the limit.
A
adrianjohnsonAug 25, 2025
How to unlock folder on Ricoh IM 370 to delete it?
- J
  Jesus OliverAug 25, 2025
  If you cannot delete a folder on your Ricoh All in One Printer because it contains locked files, it means a document within the folder is locked. Request the file administrator (or custom-privileges administrator with equivalent privilege) to unlock the document.
R
Raymond SpencerAug 27, 2025
Why won't my Ricoh All in One Printer turn on?
- R
  rellisAug 28, 2025
  If your Ricoh All in One Printer won't turn on, there could be a few reasons. First, ensure the power cable is securely plugged into both the printer and the wall outlet, connecting the ground wire if available. Avoid using extension cords; plug the printer directly into a working wall outlet. If the screen and main power indicator are unlit, try a different outlet to rule out a problem with the original outlet.
L
Laura AdamsAug 31, 2025
Why is help not displayed on my Ricoh All in One Printer?
- A
  Andrew ColonAug 31, 2025
  If the help function isn't working on your Ricoh All in One Printer when you press [Help], it's likely because the current application doesn't support the help function, or it's grayed out due to a message like "Paper Misfeed". Close the application or clear the message, and then try using the help function again.
M
Monique JohnsonSep 4, 2025
What does five long beeps mean on Ricoh IM 370 All in One Printer?
- R
  rodriguezlindaSep 4, 2025
  If your Ricoh All in One Printer is beeping five long times repeatedly, check that no original is left on the exposure glass and that paper is loaded in the paper tray.
J
Jessica CoxSep 7, 2025
What to do if Ricoh IM 370 beeps 12 times?
- G
  Gloria ArnoldSep 7, 2025
  If your Ricoh All in One Printer is beeping 12 short times, ensure the original is placed in the ADF with the side to scan facing up.

Ricoh IM 370 Specifications

General

Technology	Laser
Print Speed (Black)	37 ppm
Duplex Printing	Yes
Copy Speed	37 cpm
Copy Resolution	600 x 600 dpi
Functions	Print, Copy, Scan
Max Resolution	1200 x 1200 dpi
Connectivity	Ethernet
Scan Resolution	Up to 600 dpi
Supported Operating Systems	Windows

Summary

Introduction and Basic Operations

About This Manual

Provides an overview of the manual's content and structure.

Abbreviated Names of Options

Lists and defines abbreviated names for machine options and their product names.

Basic Operation of the Machine

Explains fundamental operations like turning the machine on/off and energy-saving modes.

Guide to Names and Functions of Components

Identifies and describes the various external components of the machine.

Names and Functions of the Control Panel

Details the functions and components of the machine's control panel interface.

Copy

Basic Copying

Covers the fundamental steps for making copies, including original placement and basic orientation.

Making Enlarged or Reduced Copies

Details methods for scaling originals during copying, including ratio and paper size adjustments.

Duplex Copying

Explains how to copy on both sides of paper.

Copying onto Envelopes

Instructions for loading and printing on envelopes, including bypass tray usage.

Document Server

Saving Documents

Describes how to scan and store documents in the machine's document server.

Printing Documents

Explains how to print documents stored in the document server.

Specifying a Page to Print

Details how to select specific pages or a range of pages for printing from the document server.

Fax

Fax Transmission

Covers the basic procedures for sending faxes from the machine.

Confirmation of the Transmission Information

Explains how to check the results of fax transmissions through various reports and the fax screen.

Checking by E-mail

Explains how to receive fax transmission results via email.

Printer

Basic Printing

Covers the fundamental steps for printing documents using the printer driver.

Printing on Both Sides of Paper

Details how to configure duplex (2-sided) printing settings.

Storing and Printing Documents

Covers printing documents stored in the printer's memory.

Printing from a Storage Media

Details how to print files directly from USB flash memory devices.

Scan

Basic Scanning

Covers fundamental scanning operations and sending data.

Scanning Documents and Sending the Scanned Data to a Folder

Details how to scan documents and send them to a network folder.

Registering the Created Shared Folder in the Address Book

Explains how to add a shared folder destination to the machine's address book.

Basic Procedure for Performing Send to Folder

Outlines the core steps for scanning and sending documents to a folder.

Maintenance

Replacement and Replenishment of Consumables

Covers procedures for replacing and replenishing consumables like toner.

Precautions When Replacing the Toner

Details safety measures and warnings to follow during toner replacement.

Replacing the Waste Toner Bottle

Guides on how to replace the waste toner bottle when it is full.

Troubleshooting

Getting Started

Introduces troubleshooting by covering alert sounds and control panel messages.

When the Machine Cannot Be Operated

Addresses situations where the machine is unresponsive or cannot be operated.

When Messages Appear

Provides solutions for various messages that may appear on the machine or computer.

Messages that Appear When the Machine Cannot Connect to the Network

Troubleshoots network connectivity issues and related error messages.

Specifications

Specifications for Paper

Provides detailed information on recommended paper types, sizes, and capacities for each tray.

Specifications for Originals

Details recommended original sizes and weights for scanning and copying.

Machine and Options Specifications

Provides information about machine models and region-specific details.

Functions Requiring Optional Configurations

Lists functions that require specific optional hardware to operate.

Driver Installation Guide

Installing the Printer Driver

Provides comprehensive guidance on installing printer drivers for various operating systems.

Installing Device Software Manager from the Downloaded File

Guides on downloading and installing the Device Software Manager utility from a file.

Installing the Printer Driver for Windows

Provides instructions for installing printer drivers on Windows systems.

Registering the Machine in [Printers & Scanners] (Network Connection)

Guides on registering the machine in macOS system preferences for network printing.

How to use this manual

Meanings of the used symbols

Explains the meaning of symbols used throughout the manual for warnings and notes.

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