What to do if Ricoh All in One Printer displays Functional Problems SCXXX-XX Contact error?
The machine requires maintenance or repair. If a message prompts you to turn the power off and then on, the problem may be resolved by turning off the power, waiting for at least 10 seconds after the main power indicator is off, and then turning the power back on.
What does Service Call SCXXX-XX Contact mean on Ricoh IM C2010 All in One Printer?
The machine needs to be repaired; consider arranging for a repair service.
Why did my Ricoh IM C2010 automatically reset?
The machine has been reset to its default state because it was unoperated for a specified period. If you were performing an operation and it paused, you must perform the operation again from the beginning.
How to fix 'You cannot access the machine using Web Image Monitor' on Ricoh IM C2010?
Check the cable connecting the machine and the computer, disconnect it, and then reconnect it. Also, check the connection to the hub or router and, if possible, turn the device's power off and on. Next, turn off the power of the machine, wait for at least 10 seconds after the main power indicator is off, and then turn the power on again.
What to do if Ricoh All in One Printer displays the User Code entry screen?
Enter the User Code, and press [OK]. Consult the user administrator for the user code.
Why User Code screen appears when using Device Manager NX with Ricoh IM C2010 All in One Printer?
Install the certificate on the computer. Consult your network administrator for the certificate.
What to do for 'Caution Copy: Forgot Original' message on Ricoh IM C2010 All in One Printer?
Check that an original is not left on the exposure glass and that paper is loaded in the paper tray.
Why won't my Ricoh All in One Printer turn on?
Connect the ground wire and plug the power cable directly into the wall outlet. You cannot use an extension cord. If that doesn't work, plug the power cord into a confirmed operating wall outlet.
What to do if the keys are unresponsive on Ricoh All in One Printer?
Turn off the power of the machine, wait for at least 10 seconds after confirming that the main power indicator is off, and then turn the power on again. If the message persists even after you have turned the power off and then on, consider repairing the machine.
How to stop my Ricoh IM C2010 All in One Printer from turning off automatically?
Disable [Weekly Timer Easy Settings] and [Weekly Timer Detailed Settings] on [Settings] [System Settings] [Date/Time/Timer] [Timer].
General| Print Resolution | 1200 x 1200 dpi |
|---|---|
| Copy Resolution | 600 x 600 dpi |
| Scan Resolution | 600 x 600 dpi |
| Duplex Printing | Yes |
| Warm-up Time | 21 seconds |
| Memory | 2 GB |
| Operating System Compatibility | Windows, Mac OS, Linux |
| Print Speed | 20 ppm |
| Connectivity | USB 2.0, Ethernet, Wi-Fi |
| Mobile Printing | Apple AirPrint, Mopria |
| Scan Speed | 80 ipm |
| Copy Speed | 20 cpm |
| Supported Paper Sizes | A3, A4, A5, B4, B5 |
| Functions | Print, Copy, Scan |
| Fax Speed | 33.6 kbps |
Provides information about the manual's content and structure.
Lists abbreviated names for machine options and their corresponding product names.
Covers fundamental operations like turning the machine on/off and energy saving modes.
Details the various external components of the machine and their functions.
Explains the layout and functionality of the machine's control panel and its interface.
Describes how to navigate and customize the machine's home screen.
Explains how to use touch gestures like flicking, dragging, and pinching on the screen.
Guides users on accessing and configuring machine settings like system, address book, and language.
Covers basic operations and confirmations related to machine applications.
Explains how to use the copy function, including standard and full view screens.
Details how to customize the layout, hide, or display keys on the copy screen.
Describes the functions and settings available on the fax screen.
Explains how to customize the layout of keys on the fax send settings screen.
Details the functions and settings for scanning documents.
Guides users on customizing the layout of keys on the scanner send settings screen.
Explains how to save and manage documents using the document server.
Describes how to view and manage folders within the document server.
Details how to view, sort, search, and manage files stored in the document server.
Covers methods for authenticating users to access the machine's functions.
Explains how to log in to the machine using the control panel.
Provides steps for logging in by entering user credentials via the control panel.
Details the process of logging in to the machine using an IC card.
Explains how to log in to the machine using the RICOH Smart Device Connector app.
Describes how to authenticate using a user code when specified.
Guides users on changing their login password via the control panel.
Covers how to customize machine settings, including the home screen.
Explains how to add icons or widgets to the home screen for quick access.
Provides instructions on how to rearrange or remove icons and widgets from the home screen.
Details the process of creating folders to organize icons on the home screen.
Guides users on registering specific settings as a program for quick recall.
Explains how to modify and re-register existing programs.
Provides instructions on how to correctly place originals and load paper.
Details how to place originals on the exposure glass for scanning or copying.
Explains how to load originals into the auto document feeder.
Provides instructions for loading originals into the Auto Reverse Document Feeder (ARDF).
Details how to load originals into the one-pass duplex scanning ADF.
Explains the method of loading paper into the machine's various paper trays.
Provides instructions for loading paper into trays 1 through 4.
Details how to load paper, including special types, into the bypass tray.
Explains how to load banner paper when the specific tray is attached.
Provides instructions for loading paper into Tray 3 (Large Capacity Tray).
Details how to load paper into the large capacity tray.
Guides users on manually specifying paper sizes not automatically detected.
Explains how to specify custom paper sizes via the control panel.
Covers how to specify paper type and thickness settings to avoid errors.
Details how to manage fax and other destinations in the address book.
Provides steps for registering, modifying, or deleting fax numbers in the address book.
Guides users on registering fax numbers and specifying send conditions.
Explains how to modify or delete registered destination information.
Describes how to operate and configure the machine using Web Image Monitor.
Provides instructions on how to access the machine's Web Image Monitor interface.
Explains the different sections and menus within the Web Image Monitor interface.
Guides users on how to access online or downloaded help files for Web Image Monitor.
Covers the fundamental steps for making copies, including document placement.
Details the essential steps for copying documents using the exposure glass or ADF.
Explains how to specify custom original sizes for copying when auto-detection fails.
Describes how to queue copy jobs to execute sequentially.
Explains how to pause a current copy job to scan and copy a different original.
Covers methods for enlarging or reducing originals during copying.
Guides users on setting specific copy ratios or sizes for enlargement/reduction.
Explains how to automatically enlarge or reduce originals to fit the paper size.
Details how to reduce the copy size slightly to increase margins or avoid cropping.
Explains how to copy on both sides of paper, saving resources.
Covers copying multiple pages onto a single sheet to save paper.
Provides instructions for copying onto envelopes using bypass or paper trays.
Details the process for loading and copying onto envelopes in the bypass tray.
Explains how to load and copy onto envelopes using the machine's paper trays.
Covers special copying functions like page order and sorting.
Details how to specify the order of pages for multi-page originals.
Explains how to save scanned documents to the machine's document server.
Provides steps for saving scanned documents to the document server.
Covers how to print documents stored in the document server.
Details how to print documents from the machine's document server.
Explains how to print documents using the settings from when they were scanned.
Guides users on printing documents with modified settings.
Details how to specify a particular page or page range for printing.
Covers the basic procedures and settings for transmitting faxes.
Explains the fundamental steps for sending faxes from the machine.
Details fax transmission using the application, including previewing.
Guides users on previewing scanned documents before sending them via fax.
Explains how to view and confirm fax transmission results and reports.
Details how to check the results of sent faxes on the fax screen or reports.
Provides steps to view transmission results directly on the fax screen.
Explains how to check communication results from printed reports.
Details how to check results specifically for immediate transmission.
Guides users on checking reports for communication failures.
Explains how to check error reports for immediate transmission failures.
Describes how to view reports related to memory storage for fax transmissions.
Explains how to check fax transmission results via email notifications.
Covers fundamental procedures for printing documents, including driver installation.
Details the essential steps for printing documents from a computer.
Provides steps for printing documents from Windows applications.
Guides users on printing documents from macOS applications.
Explains how to specify 2-sided printing settings in the printer driver.
Details how to set 2-sided printing options in the Windows printer driver.
Guides users on setting 2-sided printing options in the macOS printer driver.
Covers printing multiple pages on one sheet at a reduced size.
Explains how to use the Combine 2 Originals function in Windows.
Details how to use the Combine 2 Originals function in macOS.
Provides instructions for printing onto envelopes using various trays.
Guides users on printing onto envelopes loaded in the bypass tray.
Details how to load and print onto envelopes using the paper tray.
Covers storing and printing documents from the printer's control panel.
Explains how to print documents that have been stored in the printer.
Covers printing files directly from USB flash memory or other storage media.
Details how to print files directly from a connected USB flash memory device.
Lists the file formats supported for direct printing from storage media.
Explains how to print files from memory storage devices or scan applications.
Covers fundamental scanning operations.
Details how to scan documents and send them as email attachments.
Explains how to scan documents and send them to a shared network folder.
Guides users on confirming computer details needed for shared folders.
Provides step-by-step instructions for creating a shared folder on Windows.
Details how to confirm computer information for shared folder setup on macOS.
Explains how to create a shared folder and set permissions on macOS.
Guides users on registering shared folders in the machine's address book.
Describes how to select a shared folder from a list for sending scanned data.
Details the steps for sending scanned documents to a folder.
Covers specifying scan quality, density, and resolution for optimal results.
Explains settings for email transmission and scan data, including file types.
Guides users on selecting file types and specifying file names for scanned documents.
Provides information on limitations and notes regarding various file types.
Covers procedures for replacing and replenishing consumables like toner and staples.
Provides instructions and precautions for replacing the toner cartridge.
Details important safety precautions for storing toner.
Outlines safety warnings and precautions to follow when replacing the toner.
Explains how to properly dispose of exhausted toner cartridges.
Guides users on replenishing staples when they are low.
Provides instructions and precautions for replacing the waste toner bottle.
Details important safety warnings and precautions for replacing the waste toner bottle.
Explains how to properly dispose of used waste toner bottles.
Provides initial guidance for troubleshooting, including alert sounds.
Lists alert sound patterns, their conditions, and corresponding solutions.
Explains how to interpret and resolve issues indicated by control panel elements.
Details icons displayed with messages and their corresponding solutions.
Guides users on actions to take when the check status indicator shows issues.
Provides troubleshooting steps for situations where the machine is unresponsive.
Covers issues related to the control panel not responding or displaying correctly.
Lists various messages that may appear on the machine and their solutions.
Troubleshooting specific messages that prevent machine operation.
Addresses error messages that occur specifically during copy operations.
Troubleshooting messages related to the document server function.
Covers messages related to fax operations and transmission failures.
Troubleshooting network connectivity issues and related error messages.
Addresses issues when the remote fax function is unavailable.
Troubleshooting messages specific to sub-machines in a networked setup.
Covers error messages related to failed machine login attempts.
Troubleshooting login failures specifically related to IC card authentication.
Addresses issues when the LDAP server is unavailable or misconfigured.
Covers messages related to certificate issues, especially for S/MIME.
Troubleshooting messages related to accessing or using application sites.
Details recommended paper sizes, types, and capacities for various trays.
Lists recommended paper sizes and types for each tray and region.
Specifies paper sizes and capacities for the lower paper trays.
Details paper sizes and capacities for the bypass tray.
Provides notes and recommendations for using special paper types.
Lists paper weights corresponding to different thickness categories.
Lists types of paper that should not be used due to potential faults or fire hazards.
Identifies specific paper types that may cause machine faults.
Lists types of paper that may cause paper jams.
Provides precautions for storing paper correctly to maintain quality.
Offers advice on storing prints to preserve their quality.
Provides recommendations for loading thick paper, including orientation.
Details how to orient and load envelopes for printing.
Provides recommended original sizes and weights for scanning and copying.
Lists the recommended sizes and weights of originals for various scanning methods.
Shows which paper sizes can be automatically detected by the machine.
Details specifications for the main unit and various optional components.
Helps identify the machine's region and model based on labels.
Provides a consolidated list of machine specifications.
Details the core specifications of the machine's main unit.
Details the specifications for the machine's scanning capabilities.
Lists the specifications related to the machine's fax functions.
Covers specifications for standard fax transmission and reception.
Details specifications for sending and receiving faxes via the internet.
Covers specifications for sending and receiving faxes using IP-Fax.
Lists validated peripherals compatible with the machine's fax functions.
Details specifications for e-mail and folder transmission via fax.
Covers specifications for receiving e-mails, including protocols and formats.
Details specifications related to the printer function, such as speed and language.
Provides specifications for the scanner function, including resolution and interface.
Details specifications for the one-pass duplex scanning ADF.
Lists specifications for the Auto Reverse Document Feeder (ARDF).
Details specifications for the Internal Finisher SR3310.
Provides specifications for the Booklet Finisher SR3330.
Lists specifications for the Finisher SR3340.
Details specifications for the internal multi-fold unit.
Provides specifications for the external tray.
Lists specifications for the internal shift tray.
Details specifications for the internal tray 2.
Provides specifications for the bridge unit.
Lists specifications for the punch unit of the Internal Finisher SR3310.
Details specifications for punch units used with Finisher SR3320 and Booklet Finisher SR3330.
Provides specifications for punch units used with Finisher SR3340 and Booklet Finisher SR3350.
Details specifications for the lower paper tray.
Lists specifications for the lower paper trays.
Provides specifications for Tray 3 (Large Capacity Tray).
Details specifications for the large capacity tray.
Lists specifications for the caster table.
Details specifications for the wireless LAN board, including frequency ranges.
Provides specifications for the device server option.
Covers setting values for transmission functions like send email.
Details setting values for sending emails, like max characters in subject.
Covers setting values for sending scanned data to folders.
Details specifications for broadcast transmission.
Shows the printable area and margin specifications for printing.
Lists and describes the available machine options.
Explains the functions of external options that can be attached to the machine.
Details the functions of internal options available for the machine.
Lists functions that require specific optional configurations to operate.
Details optional configurations required for various copy functions.
Covers functions and required options for facsimile operations.
Details the functions and required options for printing.
Covers functions and required options for scanning.
Details the interface options available for the machine.
Covers other functions and options not categorized elsewhere.
Shows compatibility between different machine functions and options.
Provides legal information, environmental regulations, and contact details.
Covers environmental regulations and programs like ENERGY STAR.
Details the ENERGY STAR program requirements for imaging equipment.
Explains the machine's energy saving features, including Sleep Mode.
Provides user information regarding E-waste collection and treatment in Europe.
Instructions for discarding the product for users outside specified regions.
Specific information for users in Turkey regarding waste disposal.
Special handling information for users in California regarding perchlorate material.
Provides energy efficiency information for China.
Covers notes and precautions for using wireless LAN and Bluetooth functions.
Provides copyright information for open source software used in the machine.
Lists registered trademarks and company names mentioned in the user guide.
Covers the process of installing printer drivers.
Details driver installation using Device Software Manager for Windows.
Provides steps to download and install Device Software Manager.
Guides users on installing printer drivers for network connections in Windows.
Details installing PCL 6/PostScript 3 drivers from a downloaded file.
Provides instructions for installing printer drivers for Windows systems.
Troubleshooting steps for when the machine cannot be found during network setup.
Guides users on specifying the machine's IP address for driver installation.
Details how to specify the machine name for driver installation.
Explains how to register the machine in macOS system preferences for network printing.
Guides users on configuring machine options for the printer driver in network connection.
Details installing the PPD file for network connection.
Explains the meaning of symbols used in the manual for warnings and notes.
To Next Page