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Ricoh M15 - IFAX Troubleshooting

Ricoh M15
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Code Meaning Suggested Cause/Action
15-94 Incorrect ID Code The machine rejected an incoming e-mail for transfer
request, because the ID code in the incoming e-mail
did not match the ID code registered in the machine.
15-95 Transfer Station Function The machine rejected an incoming e-mail for transfer
because the transfer function was unavailable.
22-00 Original length exceeded the
maximum scan length
Divide the original into more than one page.
Check the resolution used for scanning. Lower the
scan resolution if possible.
Add optional page memory.
22-01 Memory overflow while
receiving
Wait for the files in the queue to be sent.
Delete unnecessary files from memory.
Transfer the substitute reception files to an another
fax machine, if the machine’s printer is busy or out of
order.
Add an optional SAF memory card or hard disk.
22-02 Tx or rx job stalled due to line
disconnection at the other end
The job started normally but did not finish normally;
data may or may not have been received fully.
Restart the machine.
22-04 The machine cannot store
received data in the SAF
Update the ROM
Replace the FCU.
22-05 No G3 parameter
confirmation answer
Defective FCU board or firmware.
23-00 Data read timeout during
construction
Restart the machine.
Replace the FCU.
25-00 The machine software resets
itself after a fatal transmission
error occurred
Update the ROM
Replace the FCU.
F0-xx V.34 modem error Replace the FCU.
Error Codes
47

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