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Ricoh M290-27 User Manual

Ricoh M290-27
82 pages
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Model Rev-P1/MF1
Machine Codes:
SFP: M290/M0AF
MFP: M291/M0AE
Field Service Manual
January, 2016

Table of Contents

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Ricoh M290-27 Specifications

General IconGeneral
BrandRicoh
ModelM290-27
CategoryAll in One Printer
LanguageEnglish

Summary

Important Safety Notices

Warnings, Cautions, Notes

Explains safety symbols and notations used in the manual for hazardous situations.

General Safety Instructions

Provides fundamental safety guidelines for machine operation and manual reference.

Safety During Operation

Details symbols for power states like ON, OFF, and Standby for safe operation.

Responsibilities of the Customer Engineer

Customer Engineer Qualifications

Specifies that only trained engineers with completed service training should perform replacements.

Maintenance Reference Materials

Mandates use of service manuals and approved parts for all maintenance procedures.

Shipping and Moving Safety

Crucial safety advice for personnel moving or working around the machine.

Maintenance Safety Precautions

Installation, Replacement, Adjustments Safety

Safety checks required after installation, replacement, or adjustment procedures.

Special Tools for Maintenance

Lists essential tools required for machine maintenance and adjustments.

Safety During Maintenance

General safety guidelines to follow before and during maintenance procedures.

Operational Safety Guidelines

Organic Cleaner Safety

Safe usage and handling of organic cleaning agents during maintenance.

Power Plug and Cord Safety

Critical safety measures for power connections, plugs, and cords to prevent hazards.

Post-Maintenance Procedures

Disposal of Used Consumables

Guidelines for environmentally sound disposal of used toner, cartridges, and other parts.

Operator Confirmation and Training

Key points to instruct the user on machine operation and safety after service.

Toner Handling and Safety

Toner Exposure Precautions

First aid and immediate actions for accidental toner contact with skin, eyes, or ingestion.

Safe Toner Storage and Handling

Information on toner flammability, safe storage locations, and handling procedures.

Machine Safety Instructions

Physical Injury Prevention

Steps to prevent personal harm, such as avoiding hot surfaces and moving parts.

Health and Environmental Safety

Requirements for ozone filters and basic health advice regarding toner exposure.

Safety Standards and Disposal

Electrical Safety Compliance

Requirements for installation and maintenance personnel by customer service representatives.

Ecological Disposal Notes

Guidelines for disposing of replaced parts, batteries, and consumables.

Laser Unit Safety Restrictions

Prohibits field repair of laser-based optical units; only subsystems are replaceable.

Regulatory Compliance

RoHS Compliance Statement

Confirms machine compliance with Chinese RoHS and absence of restricted materials.

Laser Unit Hazard Warning

Warning about hazardous laser radiation exposure and eye damage potential.

Document Conventions

Symbols and Abbreviations Used

Explanation of common icons and abbreviations used throughout the manual.

Paper Feed Directions (SEF/LEF)

Defines Short Edge Feed (SEF) and Long Edge Feed (LEF) for paper direction.

User Interface and Trademarks

Key Press Symbol Definitions

Explains symbols used for key presses and menu item selection.

Registered Trademarks List

Lists registered trademarks of various companies for identification purposes.

1. Product Information

Machine Specifications Overview

Directs users to the user guide for detailed machine specifications.

Software System Requirements

Guides users to the relevant manuals for driver and Virtual Operation Panel system requirements.

New Product Information

Series Model Comparison

Compares SFP and MFP models, detailing their host interfaces and capabilities.

Feature Summary by Model

Highlights key features like drivers and operation panels for SFP and MFP variants.

Product Usage Guidance

Toner Level Detection Messages

Explains the messages displayed for Toner Near End, Toner End, and Waste Toner Full.

Key Operational Points

Important reminders for using the Virtual Operation Panel, CE Tools, and AIO cartridge.

General Machine Configuration

Information on setting up the machine's general configuration, referring to the user guide.

Product Overview Diagrams

Paper Path and Image Writing

Illustrates the paper's journey through the machine and lists key components.

Internal Drive Component Layout

Diagram showing the arrangement of internal drive components like motors and clutches.

2. Installation and Preventive Maintenance

Machine Installation Procedures

Refers to the user guide for detailed installation requirements and procedures.

Preventive Maintenance Guide

Refers to the user guide for instructions on how to maintain the machine.

3. Replacement and Adjustment

Pre-Replacement Procedures

Safety and preparation steps before starting any replacement or adjustment procedure.

Required Tools for Servicing

Lists specific tools like hex screwdrivers and pliers needed for machine disassembly.

Printing Configuration Page

Instructions on how to print the machine's configuration page by pressing the power button.

Exterior Cover Removal

AIO Component Removal

Step-by-step instructions for removing the All-In-One (AIO) cartridge.

Bottom Cover Removal Steps

Detailed instructions for accessing and removing the machine's bottom cover.

Top Cover Removal (SFP)

SFP Model Top Cover Steps

Procedure for removing the top cover and associated parts on SFP models.

MFP Specific Cover Notes

MFP Top Cover Information

Notes that MFP models do not have a top cover, directing to scanner unit removal.

Laser Unit Service

Laser Unit Removal and Adjustment

Instructions for removing the laser unit and adjusting registration values.

Post Laser Unit Replacement

Checks and adjustments required after the laser unit has been replaced.

Paper Feed Component Service

Paper Feed Roller Replacement

Step-by-step guide for removing and replacing the paper feed roller.

Friction Pad Service

Friction Pad Unit Replacement

Instructions for removing and replacing the friction pad unit.

Paper Feed Roller Service

Registration Roller Replacement

Steps to remove the registration roller by unlocking its bushing.

Image Transfer Roller Replacement

Steps to remove the image transfer roller and its associated parts.

Paper Feed Clutch Service

Paper Feed Clutch Replacement

Steps for removing the paper feed clutch and related gear.

Bottom Plate Lift Clutch Replacement

Steps for removing the bottom plate lift clutch.

Drive System Service

Main Motor Replacement Procedure

Detailed steps for removing the main motor, gears, and brackets.

Fan Component Service

Fan Replacement Steps

Instructions for removing and replacing the machine's fan, noting decal orientation.

Fusing Unit Service

Fusing Unit Removal Procedure

Step-by-step guide for removing the fusing unit and disconnecting its harness.

Electrical Component Service

Main Board Replacement (SFP Models)

Procedures for removing and replacing the main board on SFP models.

Main Board Replacement (MFP Models)

MFP Main Board Replacement

Procedures for removing and replacing the main board on MFP models.

Other Electrical Components

Wi-Fi PCB Replacement (Models Only)

Steps to remove and replace the Wi-Fi printed circuit board.

Power Supply Unit (PSU) Replacement

Steps to remove and replace the Power Supply Unit (PSU).

High Voltage Power Supply (HVP)

HVP Replacement Procedure

Instructions for removing and replacing the High Voltage Power Supply (HVP).

Scanner Unit Service

Scanner Unit Removal Steps

Detailed steps for removing the scanner unit and its associated parts.

Scanner Mechanism Service

Scanner Open/Close Switch Replacement

Procedure to replace the scanner open/close switch component.

Sensor Replacement Procedures

Registration Sensor Replacement

Steps to remove the registration sensor from the machine.

Exit Sensor Replacement

Steps to remove the exit sensor from the machine.

Thermistor Replacement Steps

Instructions for removing the thermistor component.

Additional Sensor Replacements

Bottom Plate Position Sensor Replacement

Steps to remove the bottom plate position sensor.

Paper Size Sensor Replacement

Steps to remove the paper size sensor.

Paper Size Sensor Service

Paper Size Sensor Removal

Final steps for removing the paper size sensor from the feed guide bracket.

4. System Maintenance

Using CE Tools for Maintenance

Guide to using the CE Tools software for machine adjustments and settings.

System Adjustment Utilities

Adjusting Registration Settings

Details on adjusting leading edge and side-to-side registration for print quality.

Adjusting Fusing Temperature

Guide to setting fusing temperature based on paper type and operating modes.

Advanced System Settings

Adjusting Other Machine Settings

Covers settings like magnification, density, PNP ID, and destination code.

System Status and Checks

Getting Input Status Information

How to view the current status of various machine components via CE Tools.

Performing Output Checks

Steps for running output checks on components like motors and heaters.

5. Troubleshooting

Service Call Procedures

General guidance for responding to service calls and diagnosing issues.

Interpreting Error Status and LEDs

How to understand error messages, SC codes, and LED indicators on the status screen.

General Troubleshooting Tips

Basic advice like power cycling and checking connections for common errors.

Fusing Unit Error Handling

Fatal SC Codes and Fire Risk

Explanation of critical fusing errors and associated fire hazards requiring special handling.

Fusing SC Reset Procedure

Steps required to reset errors via CE Tools after resolving the underlying problem.

SC Code Severity and Reset

SC Table Severity Levels

Defines severity levels (A, B, C, D) for SC codes and general reset procedures.

Polygon Motor Error Codes

SC2xx: Polygon Motor Errors

Details specific polygon motor timeout and lock signal errors with causes and solutions.

Bias Leak Error Codes

SC4xx: Bias Leak Details

Explains bias leak occurrences, PWM signal abnormalities, and troubleshooting steps.

Motor and Fusing Error Codes

SC5xx: Main Motor Errors

Details main motor lock signal detection errors and related causes.

SC5xx: Plate Action Error

Details errors related to the bottom plate position sensor and lift clutch.

Fusing Temperature Error Codes

SC5xx: Fusing Reload Temp Error

Details errors related to the fusing unit failing to reach operating temperature.

SC5xx: High Temperature Errors

Covers software-related high temperature errors in the fusing unit.

Fusing Hardware Error Codes

SC5xx: High Temp (Hardware)

Covers hardware-related high temperature errors detected by the CPU port.

SC545: Fuser Full Heater Error

Details errors with the fuser lamp heating element remaining at full power.

Fusing Unit Operational Errors

SC547: Motor Thermistor Error

Details errors detected by the motor thermistor at specific temperature thresholds.

SC559: Fusing Unit Third Jam Error

Covers repeated paper jam errors in the fusing unit and automatic shutdown.

Communication and Other Errors

SC6xx: Communication Errors

Details communication issues between the main board and other components.

SC10xx: Scanner Motor Error

Details scanner calibration failures and motor errors.

Image Quality Issues

Image Problem Overview

Explains how roller circumferences can cause image defects at regular intervals.

Specific Image Defects

Troubleshooting Dark Lines

Addresses dark lines in halftone areas caused by low humidity, with a CE Tools solution.

6. Energy Saving

Energy Save Modes Explained

Describes the various power saving modes (Stand-by, Engine Sleep, Deep Sleep) and transitions.

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