Ricoh MP C3504 series User Manual

Message Cause Solution
"Check whether there are
any network problems."
[13-26]
The "Effective Protocol" and
"SIP Server IP Address"
settings are different, or an
incorrect IP address has been
registered.
• Check that the correct IP address
is specified for the machine in
[System Settings]. For details
about IP address, see "Interface
Settings", Connecting the
Machine/ System Settings.
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
[14-01]
The DNS server, SMTP
server, or folder specified for
transfer to was not found, or
the destination for Internet
Fax around (not through) the
SMTP server could not be
found.
• Check that the following settings
in [System Settings] are listed
correctly.
• DNS server
• Server name and IP address
for the SMTP Server
For details about these settings,
see "Interface Settings" or "File
Transfer", Connecting the
Machine/ System Settings.
• Check that the folder for transfer is
correctly specified.
• Check that the computer in which
the folder for transfer is specified
is correctly operated.
• Check that the LAN cable is
correctly connected to the
machine.
• For details about network
problems, contact the
administrator of the destinations.
• For details about network
problems, contact your
administrator.
10. Troubleshooting
202

Ricoh MP C3504 series Specifications

General

Print Technology	Laser
Max Print Resolution	1200 x 1200 dpi
Standard Paper Capacity	1, 200 sheets
Max Paper Capacity	4, 700 sheets
Automatic Duplexing	Yes
Monthly Duty Cycle	150, 000 pages
Functions	Print, Copy, Scan, Fax
Memory (Standard)	2 GB
Copy Resolution	600 dpi
Max Paper Size	A3
Print Speed	35 ppm (A4)
Scan Resolution	600 dpi
Connectivity	Ethernet, USB 2.0, Wi-Fi
Supported Paper Sizes	A3, A4, A5, B4, B5
Paper Size	A3, A4, A5, B4, B5
Scan Speed	80 ipm (black) / 80 ipm (color)
Mobile Printing	Apple AirPrint, Google Cloud Print, Mopria
Control Panel	10.1-inch Smart Operation Panel
Warm-up Time	21 seconds
Copy Speed	35 pages per minute
Network Connectivity	Ethernet
Operating System Compatibility	Windows, Mac OS, Linux