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Why is Alert Resolving set for sending e-mail, but no Alert-resolved e-mail is sent from my Ricoh Printer?
If the main unit's power is turned off after an Alert occurs, the Alert is resolved while the power is off, and no Alert-resolved e-mail is sent.
Why is printing so slow using Bluetooth on my Ricoh Printer?
If you're experiencing slow printing speeds via Bluetooth, especially when using the optional Bluetooth interface unit, consider these factors: Reduce the number of print jobs you're transmitting. Ensure no IEEE 802.11b (wireless LAN) or other Bluetooth devices are in use, as interference may occur. If there are obstructions between the client computer and the printer, try moving the devices. Bluetooth connections inherently transmit print jobs at a relatively slower pace.
What to do if Ricoh Printer has other printing problems?
If you are experiencing other printing problems with your Ricoh Printer, check the paper settings and the printer driver's paper settings. Also, ensure you are using paper that has been stored properly.
What to do if Ricoh shows 'Irregular Toner'?
If your Ricoh Printer indicates 'Irregular Toner', replace the toner with an appropriate one.
Alert Occurrence and Alert Resolving are set for sending e-mail, but while no Alert Occurrence mail is received, Alert-resolved e-mail is received from my Ricoh Printer, why?
Alert-notification e-mail is not sent if the problem is resolved before sending. However, an Alert-resolved e-mail is sent.
How to troubleshoot strange noise from Ricoh ?
If a supply was recently replaced or an option attached in the area the strange noise is coming from, check the supply or option is properly attached. If the strange noise persists, contact your sales or service representative.
What to do if Ricoh Printer shows 'Hardware Problem Parallel I/F'?
If your Ricoh Printer displays a 'Hardware Problem Parallel I/F' error, check the correct interface cable being used. Also, turn the power off, and then on.
What to do if Ricoh shows 'Hardware Problem Printer font'?
If your Ricoh Printer displays a 'Hardware Problem Printer font' error, replace the printer font module.
How to remove misfeed from duplex unit on Ricoh ?
To address a misfeed in the duplex unit of your Ricoh Printer, remove and reinstall the duplex unit. Also, remove any jammed paper from the duplex unit and under the rear cover.
How to remove misfeed from paper tray on Ricoh ?
To clear a paper jam in your Ricoh Printer, remove the paper from the input paper tray and then reload it. Then, open the front cover and close it again, so the error message disappears.
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