2. In the [Machine: Image Quality] group on the [Adjustment Settings for Operators] menu,
select 0201: [Execute Image Quality Adjustment], and then execute [Adjust Image
Density].
3. Print the image. Has the problem been resolved?
Yes Finished!
No Contact your service representative.
• After performing the solution, it is recommended to perform the color calibration of the external
controller.
Backside Stains: Specific Paper Types
When coated papers and non-carbon papers are continuously printed, stains or horizontal lines may
appear on the back side or both sides of the paper.
Cause:
Printing certain coated papers, non-carbon papers, or specific regular papers continuously in batches
may result in additives or chemicals from the papers adhering to the paper transfer roller. Cleaning may
be ineffective, and the papers may be stained.
• For more information about stains appearing on the backside of paper in quantity, contact your
service representative.
Solution:
1. Check the surface of the paper transfer roller.
For details about how to check the paper transfer roller, see Replacement Guide.
7. Image Quality Problem: Full Page
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