No Go to the next step.
5. Set 0304: [Correct Output Paper Curl] to [U Curl Correction Level: Large].
6. Print the image. Has the problem been resolved?
Yes Finished!
No Go to the next step.
7. Does the paper curl downwards?
Yes Contact your service representative.
No Load the sheets the other way up, and then repeat from Step 3.
Delivered Sheets Are Not Aligned
Cause:
When sheets are delivered to the stacker tray, because of paper-to-paper friction, the paddle fails to
pull the trailing edge back into the front guide, resulting in misalignment.
The paper edge stopper also fails to push back the protruding leading edge.
This may occur if:
• Thick (280 g/m
2
[105 lb. Cover] or heavier), uncurled A3 or larger paper is used.
<How the problem occurs>
1. An uncurled sheet is delivered to the stacker shift tray.
Paper feed direction
Stacker shift tray
Paper edge
stopper
Paper exit
Paddle
CEZ577
2. Strong friction occurs on the trailing edge so that the paddle cannot pull the sheet back and
align the edges of the sheet with those of the stack.
9. Post-Processing Option Troubleshooting
304
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