Problem Solution
Fine dot patterns do not print.
Only when using PostScript 3
Change the [Dithering] setting in the printer driver's
dialog box.
See the printer driver Help.
If rubbed with your finger, the print
smears.
The setting of the paper may not be correct. For example,
although thick paper is used, the setting for thick paper may
not be specified.
• Check the paper settings of this printer.
See page 26 "Loading Paper".
• Check the paper settings of the printer driver.
See the printer driver Help.
When Paper Is Not Fed or Ejected Properly
Problem Solution
Prints fall in front of the machine
when they are output.
Raise the stop fence. For the position of the stop fence, see
page 13 "Guide to Components".
Prints do not stack properly. The paper being used may be damp. Use paper that has been
stored properly. See page 42 "Supported Paper".
The printed paper is curled. • Load the paper upside down in the paper tray.
• If the paper curl is severe, retrieve prints from the output
tray more frequently.
• The paper being used may be damp. Use paper that has
been stored properly.
• If you enable [Toner Saving] under [System Settings],
printing is generally less dense.
Printed envelopes come out creased. Check if the fusing unit levers are properly set. Lower the fusing
unit levers.
Printer Problems
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Weight and Dimensions
