What to do if Rigol MSO5072 stays black after power on?
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Denise HillAug 7, 2025
If your Rigol Test Equipment's screen remains black after powering it on, verify that the power switch is turned on and the power cord is correctly connected. Also, check the fuse and replace it if necessary with the specified type. After these checks, restart the equipment. If the issue continues, it may require professional assistance.
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Ann DiazAug 14, 2025
Why Rigol MSO5072 doesn't recognize USB storage device?
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Roger WalkerAug 14, 2025
If your Rigol Test Equipment is not recognizing the USB storage device, first ensure that the USB device works correctly. Confirm that the USB storage device uses FAT32-format Flash storage. The equipment does not support hardware storage types. Check that the USB storage device's capacity does not exceed 8 GB. Try restarting the instrument with the USB device inserted. If problems persist, further assistance may be needed.
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kimkellyAug 21, 2025
What to do if touch functions don't work on Rigol Test Equipment?
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Beth StaffordAug 21, 2025
If the touch functions are not working correctly on your Rigol Test Equipment, first verify that the touch screen is enabled by pressing the Touch Lock switch. Ensure that the screen and your fingers are clean and free of oil or sweat. Check for any strong magnetic fields near the instrument, and if present, move the instrument away from the magnetic source. If the issue persists, further assistance may be required.
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Jennifer MartinezAug 29, 2025
Why is the waveform display ladder-like on Rigol MSO5072 Test Equipment?
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Curtis WilliamsAug 30, 2025
A ladder-like waveform display on your Rigol Test Equipment can occur if the horizontal time base is too low. Increasing the horizontal time base should improve the display. Also, if the display type is set to 'Vector', switch to 'Dots' by pressing the Display Type button, as the lines between sample points in 'Vector' mode can cause this effect.