Why won't the burners ignite on my Rinnai Gas Heater?
If the burners on your Rinnai Gas Heater fail to ignite, and it's a new installation, the gas pipe may have air inside; in this case, the installer needs to purge the air from the gas supply. Another cause may be a filter obstruction, so remove and clean the filters. Finally, make sure the gas supply is turned on at the meter or cylinder.
What to do if I smell gas from my Rinnai Gas Heater?
If you smell gas from your Rinnai Gas Heater, there may be a gas escape. Immediately isolate the gas supply.
What to do if the Rinnai Gas Heater remote control doesn’t work?
If the Rinnai Gas Heater remote control isn't working, first replace the batteries with 2 x 1.5v (AAA). If that doesn't solve the issue, the remote control may be locked up due to incorrect operation, such as being out of range or obstructed. Try pressing the STANDBY/ON button.
How to fix no display on Rinnai Gas Heater remote?
If there is no display on your Rinnai Gas Heater remote, ensure the unit is plugged in and turned on using the On/Off button. If the issue persists, there may be a mains power failure; in this case, use the power failure reset procedure. Also, check and replace the remote control batteries with 2 x 1.5v (AAA) if they are flat. Finally, the remote control may be locked up due to incorrect operation, such as being out of range or obstructed. Try pressing the STANDBY/ON button.
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