Q: RIVA S is paired with my phone/tablet, but I can’t hear anything.
• Make sure the is not pulsing. If pulsing, the RIVA S is in Bluetooth® pairing mode.
• Make sure the music is playing on the device.
• Make sure RIVA RIVA S is selected as the output device.
• Check to see if the is solid blue. If solid blue, RIVA S is muted.
• Increase volume level.
• Make sure the Bluetooth® input is selected. The will be solid blue. Green indicates the Auxiliary 3.5 mm input is selected.
Q: I don’t like the current voice prompts, what can I do?
RIVA S has two audio prompt settings: voice and tones. To switch, go to the Settings page in the RIVA Audio app
to make your selection. If you choose to disable the voice prompts, these will be replaced with tone prompts.
Have more questions, visit
rivaaudio.com/support
Q & A:
Troubleshooting
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