6. WHAT TO DO IF…
Problems Effects Possible solutions
Bad working
Irregular combustion.
Incomplete combustion.
Smoke comes out of the
plate. Smoke comes out of
other parts of the device.
• Verify that the air regulations is at its maximum opening •
Verify that ash or other residuals do not obstruct the grill •
Verify that the grill is not inserted correctly (the flat part is up)
• Verify that the place in which the device is situated is well
aired and that aspiring hoods or other devices are not working
• Verify the correct dimensioning of the chimney and of the
entrance of the chimney • Verify that the chimney is not
obstructed and that it was cleaned recently • Verify that there
are no losses in the exhaust-pipe and in the conjunctions •
Verify that no other devices are connected to the flue • Verify
that the chimney suites the position in which it is situated, in
windy places you could have to install an anti-wind chimney •
Verify that the combustible is right, dry and of good quality •
Verify that the chimney does not go on under the wood fired
cooker or thermal cooker
Bad working
Bad working due to bad
weather.
• Allow the flow of air in the room • Eventually, use a
windproof chimney-pot
Fire
The chimney and other
parts near the cooker or the
thermal cooker take fire.
• Close the air regulation of the cooker or thermal cooker •
Close doors and windows of the room in which the cooker is
placed • Call the firemen
Overheating
The cooker overheats.
Oven’s thermometer
is over 300 °C (572 °F).
• Close all the air regulations and if it is necessary open the
oven door
Heating of oven is
weak
The oven does not reach
high temperatures.
• Verify that oven door is well closed • Verify that the starting
key is closed • Set the air regulation to its maximum opening •
Use good quality wood, well dried and little patched • Verify
that combustion has strong flame
Condensation
Condensation is created
inside the cooker; it may be
caused by humidity inside
the walled parts. After the
first lightings it is normal
the creation of some
condensation inside the
new cooker.
• Verify to use good and well seasoned wood • Verify that the
chimney has not imperfections • Verify that the chimney is
well isolated • Verify that the chimney is not over dimensioned
• Verify that the device had the time to dry and to balance
itself
Condensation in the
combustion
chamber
(LT 90 - ST 90)
Condensation is created on
the walls
of the boiler.
• Verify that the circulation pump activation temperature is
not below 55-60°C (131-140°F) • In presence of big hot water
tank it is suggested to install a valve or an anti-condensation
system • Verify the correct position of the sheets in the
combustion chamber
Lighting failed
It is not possible to light the
cooker.
• Air the place • Open the starting key • Use well dried wood •
Burn specified product existing in commerce
Rust
Presence of rust and
deformations on the plate
• Do not clean the plate with water • Do the regular
maintenance of the plate as describe • Contact your dealer or
the customer service
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