Rocstor Rocpro 850 - Page 32


32ROCSTOR‐ROCPRO850usermanual
• Reviewthemanualthatcamewithyourcomputertoensurethatthefilesystemis
compatiblewiththeoperatingsystem.

Problem:TheRocprodriveisnotworkingfastenough.
Solution:
• Youmayhavetoomanydevicesconnectedtoyourcomputer(suchasLaptopcomputers.)
Disconnectsomedevicesandobserveifthereisanimprovementinperformance.

Problem:ThereisadecreaseinperformancewhentheRocprodriveisconnectedviatheUSB
cabletoaUSB2.0port.
Solution:
• EnsurethattheUSB2.0driversforthehostbusanddevicehavebeenproperlyandsecurely
installed.Youmayreinstalltoassureproperinstallation.


Notes:
• WhenconnectingthedevicetoUSB2.0portinyourcomputer,pleasebesurethatthe
connectionatthehostcomputerisHighSpeedUSB2.0anddrivers(ifrequired)are
installed;otherwiseyoumayexperienceslowertransferspeedbetweenthehostcomport
andtheRocprodevice.

Notes‐MacOS10x:

• Rocprodrivesaredesignedtosaveelectricityandsubsequentlythewearandtearofthe
internalharddrivebyhavingtheharddrivestopspinningwhentheRocproisnotaccessed
foracertainamountoftime(sleepingmode).UnderMacOS10youitmightcauseanerror
pleaseignoretheerrormessageasitmighttakefewsecondstostartspinningatthe
designatedspeed(wakeup.)

• YoumayrequireupgradingtoahigherversionofMacOSifyourhostcomputerdoesnot
recognize
theRocprodevicewhenconnectedviaFireWire.

• Youmustavoidparticularcharacterssimilarto^!?\<whencopingtoFAT32volumesection.












