Rocstor Rocpro 850 - Technical Support

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47ROCSTOR‐ROCPRO850usermanual
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CapacityDisclaimer
Actualaccessibleharddrivecapacitywillindicateupto10%lowerthanstatedunderdifferentOperatingSystems
andformatting.
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Thestoragevolumeismeasuredintotalbytesbeforeformatting.Referencestoroundnumbersofgigabytesor
terabytesareanapproximationonly.Forexample,adiskdrivelabeledashaving500GB
(Gigabytes)hasspacefor
approximately500,000,000bytesbeforeformatting.Afterformatting,thedrivecapacityisreducedbyabout5%
to10%dependingontheoperatingsystemandformattingusedor“1GB=1,000,000,000bytes.
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OptionsandSoftware
TheLimitedWarrantytermsandconditionsforRocstoroptionsareasindicatedintheLimitedWarrantyapplicable
toRocstoroptions.ROCSTORDOESNOTWARRANTYSOFTWAREPRODUCTS,INCLUDINGANYSOFTWARE
PRODUCTSORTHEOPERATINGSYSTEMPREINSTALLEDBYROCSTOR.Rocstor‘sonlyobligationswithrespectto
softwaredistributedbyRocstorundertheRocstorbrand
namearesetforthintheapplicableend‐userlicenseor
programlicenseagreement.Non‐Rocstorhardwareandsoftwareproductsareprovided“ASIS“andwithoutany
Warranty.However,non‐Rocstormanufacturers,suppliersorpublishersmayprovidetheirownwarrantiesdirectly
toyou.
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ThedatastoredinRocstorandRocsecurestorageproductlinesarenotguaranteedbyRocstor(orthe
harddiskmanufacturer.)Wearenotresponsibleforanylossofdata.Alwaysbackupdataregularly
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TECHNICALSUPPORT
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SoftwareTechnicalSupport
Softwaretechnicalsupportisdefinedasassistancewithquestionsandissuesaboutthesoftwarethatwaseither
preinstalledbyRocstorontheRocstorbrandedproductorthatwasincludedwiththeRocstorbrandedproductat
thetimeofyourpurchaseorleaseoftheproduct.Technicalsupportforsoftwareisavailable
forthefirstninety
(90)daysfromdateofproductpurchaseorlease.Yourdatedsalesordeliveryreceipt,showingthedateof
purchaseorleaseoftheproduct,isyourproofofthepurchaseorleasedate.Youmayberequiredtoprovideproof
ofpurchaseorleaseas
aconditionofreceivingsoftwaretechnicalsupport.Afterthefirstninety(90)days,
technicalsupportforsoftwarethatwaseitherpreinstalledbyRocstorontheRocstorbrandedproductorincluded
withtheRocstorbrandedproductatthetimeofyourpurchaseorleaseoftheproductisavailableforafee.
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WARNING:Theindividualusershouldtakecaretodeterminepriortousewhetherthisdeviceissuitable,adequate
orsafefortheuseintended.Sinceindividualapplicationsaresubjecttogreatvariation,themanufacturer
“Rocstor”makesnorepresentationorwarrantyastothesuitabilityorfitnessofthesedevicesfor
anyspecific
application.
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TechnicalSupport
AllRocstorharddrivesarebackedbyfreetelephonetechnicalsupportfortwo(2)yearsfromthedateofpurchase.
PleaseregisteryourproductwithRocstor.Toregister,fillintheLimitedWarrantyRegistrationformintheSupport
tabatwww.rocstor.com
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Freetelephonetechnicalsupportisavailableweekdaysfrom9AMuntil6PMPacificStandardTime.Customersin
theUnitedStatesandCanadacancalltoll‐free:(888)877‐8777;allothersmustcall(818)449‐2000.
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Whencallingforsupport,pleasehavetheproduct’sserialnumber(printed
onthelabelonthebottomofthedrive)
andsystemhardwareinformationavailable.
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