Rocstor Rocpro 850 - Page 46


46ROCSTOR‐ROCPRO850usermanual
LIMITEDWARRANTYORASATORTCLAIM(INCLUDINGNEGLIGENCEANDSTRICTPRODUCTLIABILITY),A
CONTRACTCLAIMORANYOTHERCLAIM.THISLIMITATIONOFLIABILITYCANNOTBEWAIVEDORAMENDEDBY
ANYPERSON.THISLIMITATIONOFLIABILITYWILLBEEFFECTIVEEVENIFYOUHAVEADVISEDROCSTORORAN
AUTHORIZEDREPRESENTATIVEOFROCSTOR
OFTHEPOSSIBILITYOFANYSUCHDAMAGES.

THISLIMITEDWARRANTYGIVESYOUSPECIFICLEGALRIGHTS.YOUMAYALSOHAVEOTHERRIGHTSTHATMAY
VARYFROMSTATETOSTATEORFROMCOUNTRYTOCOUNTRY.YOUAREADVISEDTOCONSULTAPPLICABLE
STATEORCOUNTRYLAWSFORAFULLDETERMINATIONOFYOURRIGHTS.



Disclaimer
Weacceptnoliabilityforanylossofdata,damagesandtheinabilityofRocstorproductstoworkwithanythird
partyequipment.NorcanRocstoracceptanyliabilityorresponsibilityforsoftwareorthirdpartyhardware
products.

LimitedWarrantyPeriod
ThelimitedwarrantyperiodforRocpro850istwo(2)YearsPartsandLabor.ThisLimitedWarrantyextendsonlyto
theoriginalpurchaserorlesseeofthisRocstorbrandedproductandisnottransferabletoanyonewhoobtains
ownershipoftheRocstorbrandedproductfromtheoriginalpurchaserorlessee.

TypesofLimitedWarrantyService
YourRocstorLimitedWarrantyconsistsofrepairorreplacementofdefectiveparts,includingharddrivesidentified
byRocstorSupportOrganizationas“pre‐failure.”

Carry‐inLimitedWarrantyServiceAvailableMonday‐Friday
Underthetermsofcarry‐inservice,youmayberequiredtodeliveryourRocstorproducttotheRocstorService
Centeroranauthorizedservicelocationforwarrantyrepair.Youmustprepayanyshippingcharges,taxesorduties
associatedwithtransportationoftheproduct.Inaddition,youareresponsibleforinsuring
anyproductshippedor
returnedforservice.Youassumeriskoflossduringshipping.

YOUSHOULDMAKEPERIODICBACKUPCOPIESOFTHEDATASTOREDONYOURHARDDRIVEOROTHER
STORAGEDEVICESASAPRECAUTIONAGAINSTPOSSIBLEFAILURES,ALTERATIONORLOSSOFTHEDATA.
BEFORERETURNINGANYUNITFORSERVICE,
BESURETOBACKUPDATAANDREMOVEANYCONFIDENTIAL,
PROPRIETARYORPERSONALINFORMATION.ROCSTORAGEISNOTRESPONSIBLEFORDAMAGETOORLOSSOF
ANYPROGRAMS,DATAORREMOVABLESTORAGEMEDIA.ROCSTORAGEISNOTRESPONSIBLEFORTHE
RESTORATIONORRE INSTALLATIONOFANYPROGRAMSORDATAOTHERTHANSOFTWAREINSTALLEDBY
ROCSTORAGEWHENTHEPRODUCTWASMANUFACTURED.

Rocstorageshallnotberesponsibleorliableforbackingupanydatathatisonadrivebeingreturnedforservice.
Expectthatalldataonthedrivewillbedestroyedandnotretrievablewhenreturnedforwarrantyservice.

RocstorReplaceablePartsProgram
Whereavailable,theRocstorReplaceablePartsprogramshipsapprovedreplacementpartsdirectlytoyoutofulfill
yourwarranty.Thiswillsaveconsiderablerepairtime.AfteryoucalltheRocstorTechnicalSupportCenterat
888.877.8777areplaceablepartcanbesentdirectlytoyou.Oncethepartarrives,calltheRocstorTechnical

SupportCenter.Atechnicianwillassistyouoverthephonetoensurethattheinstallationisquickandeasy.

ServiceUpgrades
Rocstoroffersextracoverageforyourproduct.Forinformationonserviceupgrades,visitwww.rocstor.com.
Serviceupgradespurchasedinonecountryarenottransferabletoanothercountry.



