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Royal 500dx User Manual

Royal 500dx
51 pages
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Table of Contents

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Royal 500dx Specifications

General IconGeneral
TypeElectronic Cash Register
DisplayLCD
Number of PLUs2000
Power SourceAC Adapter
Printing MethodThermal

Summary

Introducing Your Cash Register

Standard Accessories

Lists items included in the cash register package.

Using This Manual

Provides guidance on how to navigate and use the instruction manual effectively.

Getting Started

Initial steps and important notes before operating the cash register.

Setting the Register Program

Overview of programming options and transaction examples.

Safety Notice

Critical safety information regarding electrical setup and usage environment.

Specifications and Safety

FCC Radio Frequency Interference Statement

Information regarding compliance with FCC rules for radio frequency interference.

Battery Safety and Maintaining the Cash Register

Proposition 65 Notice

Warning regarding chemicals known to cause cancer or reproductive harm.

Battery Warning

Cautions against incorrect battery types and improper disposal.

Maintaining the Cash Register

Guidelines for cleaning, storage, and proper care of the cash register.

Key Pad Functions

Setting Up Your Cash Register

Initial Setup Steps

Step-by-step guide for initial setup and configuration of the cash register.

The Control Switch

Removable Cash Drawer with Lock

Details on the cash drawer's features, lock, and removal process.

The Display

Reading the Display

Explains how to interpret information shown on the cash register display.

Displaying the Time

Instructions on how to view the current time on the register.

Error Conditions

The Error Alarm System

Describes how the error alarm functions and how to clear errors.

Voiding Errors

Procedures for correcting or voiding entries and transactions.

The Back-up Battery System

To Install or Replace Batteries

Step-by-step guide for installing and replacing backup batteries.

Loading Paper

How to Load the Paper

Detailed instructions for loading paper rolls into the printer.

Installing Ink Roll

How to Change the Ink Roll

Instructions on how to replace the ink roll for printing.

Quick Start

Helpful Hints for a Successful Start-Up

Tips and general information for a smooth initial setup and operation.

Setting Programs

Entering the Program Mode

Steps to enter the programming mode to customize settings.

Exiting the Program Mode

How to exit the programming mode and return to normal operation.

Clearing Errors

Procedure to clear errors encountered during programming.

Setting the Date and Time

Setting the Date

Instructions to set the current date for the register.

Setting the Time

Instructions to set the current time in 24-hour format.

Setting the Clerk System

Activate/Disable the Clerk System

Steps to enable or disable the clerk tracking feature.

Assign Clerk # and Security Code Entry

How to assign clerk numbers and optional security codes.

Using the Clerk Feature

How to use the clerk system during transactions.

Percent Discount (-%)

Setting a Percent Discount (-%) Rate

Procedure to program a preset percentage discount rate.

Department Tax Status

Department Programming Steps

Details the three steps for programming departments: sales status, tax status, and preset price.

Tax Rate Chart

Table showing tax status codes and their corresponding tax rate combinations.

Department Programming (Continued)

Zero Price Entry Setting

How to allow or prohibit zero-price entries for departments.

To Program Departments as Taxable

Steps to program departments as taxable with specified tax rates.

To Program Departments as Non-Taxable

Steps to program departments as non-taxable.

Tax Rate

Programming the Tax Rate

Overview of programming up to four tax rates and tax system settings.

Tax Rate (Continued)

To Program a Fixed Tax Rate

Instructions for programming fixed percentage tax rates.

Price Look Up (PLU)

Program PLU for Open PLU Price

Method for programming PLUs with an open price status.

Program PLU with Fixed Price

Method for programming PLUs with a preset fixed price.

PLU Confirmation Report

To Print a PLU Confirmation Report

Instructions to print a report of programmed PLU data.

Setting the Security Code and Decimal Point

Security Code

How to set, delete, and use security codes for program and management reports.

Setting the Decimal Point

Instructions for setting the number of decimal places for currency.

Transaction Examples

Sample Receipt

Illustrates a typical receipt format and associated transaction information.

Transaction Symbols

Explains the meaning of symbols used on receipts and reports.

Standard Transactions

Registering a Single Item Sale

Step-by-step guide for a basic sales transaction with cash.

Registering Multiple Items Sale

How to process sales involving multiple quantities of the same item.

Registering a Charge Transaction

Procedure for processing sales transactions made on credit.

Minus (-) Key Transactions

Registering a Reduction (Coupon)

How to apply discounts or coupon values to a sale.

Percent Discount (-%) Transactions

Custom Discounting Items / Overriding Preset Discount

Applying manual or preset percentage discounts to items or totals.

Preset Discount On Total Sale

Applying a programmed discount to the entire transaction.

Preset Discount on Individual Items

Applying a programmed discount to specific items.

PLU Codes

Using a Fixed PLU Price

Programming PLU items with a predetermined price.

Using an Open PLU Price

Programming PLU items for manual price entry or with a preset price.

Voids and Refunds

Voiding Entry in Middle of Sale

How to cancel the last entered item during a transaction.

Voiding Single Item from Previous Transaction

Procedure to void a specific item from a completed transaction.

Voiding Multiple Items

How to void several items from a completed transaction.

Refunds

Refund a Single Item

Instructions for processing a refund for one item.

Refund Multiple Items

Instructions for processing refunds for multiple items.

Tax Override Transactions

Exempting Tax on an Item

How to remove tax from a specific taxable item.

Exempting Tax on Entire Sale

How to remove tax from the entire transaction.

Adding Tax to Non-Taxed Department

Procedure to add tax to an item from a non-taxable department.

Other Transactions

Registering Money Received On Account

How to record payments received for outstanding accounts.

Paying Money Out

How to record cash paid out from the drawer.

Registering an Identification Number

How to assign an ID number to a transaction.

Registering a No Sale

How to record opening the cash drawer without a sale.

"X" and "Z" Sales Management Reports

"X" Position Report

How to print mid-day reports without resetting totals.

"Z" Position Report

How to print end-of-day reports and reset totals.

Printing the Sales Report

General instructions for printing sales reports.

To Clear the Grand Total

Procedure to reset the grand total to zero.

Zero-Skip Reporting

Explanation of the automatic feature that skips zero-balance items in reports.

Sample Management Report

Balancing Formulas

System Balance

Formulas to calculate system balance from various report totals.

Media Balance

Formulas to calculate cash in drawer based on transaction types.

PLU and Clerk Reports

PLU Report

How to print reports detailing PLU sales data.

Clerk Report

How to print reports detailing sales by clerk.

Troubleshooting

Operational Difficulty Troubleshooting

General troubleshooting steps for operational issues.

Full System Clear Procedure

Steps to perform a full system reset, erasing all data and programming.

Tax System Preset

Canadian Tax System Setup

Instructions for setting up the Canadian tax system.

VAT Tax System Setup

Information and setup for the VAT tax system.

Setting the Tax System Mode

Procedure to select USA, Canadian, or VAT tax modes.

VAT Tax System

Choosing the VAT Tax System

Steps to configure the register for VAT tax calculations.

Canadian Tax System

Canadian Tax Method 1

Setup instructions for Canadian tax using Method 1.

Canadian Tax System

Canadian Tax Method 2

Setup instructions for Canadian tax using Method 2.

Accessories Order Form

Limited Warranty

Royal Cash Register Limited Warranty

Details the warranty terms and conditions for the cash register.

Obtaining Service Under Warranty

Instructions on how to get the product serviced under warranty.

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