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Royal ts1200mw - User Manual

Royal ts1200mw
158 pages
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Contents
1 Welcome
Before Starting .................................................................................................................1
Using the Programming Menu................................................................................ 1
Using Buttons ................................................................................................................ 2
What’s in the Box?........................................................................................................... 2
Important Phone Numbers.......................................................................................... 2
2 Getting Started
Getting Started.................................................................................................................3
Setting the Language ................................................................................................. 5
Installing the Paper Roll ............................................................................................. 5
Setting the Date And Time ....................................................................................... 6
Programming the Sales Tax...................................................................................... 7
PC-Based Software.......................................................................................................... 8
3 Getting To Know the Cash Register
Turning the Register Off and On..............................................................................10
Using the Mode Key Area...........................................................................................11
About the Displays........................................................................................................11
Lifting and Lowering the Customer Display.....................................................12
Adjusting the Touch Screen ...................................................................................12
Using the Touch Screen ..............................................................................................13
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Table of Contents

Questions and Answers

  • J
    Julie AndersonAug 1, 2025
    Why does my Royal Cash Register not work at all?
    • D
      Dr. Joseph SandersAug 1, 2025
      Your Royal Cash Register might not be working because it is not plugged into a working electrical outlet or another electrical device is using the same power source. Be sure it is plugged into a working outlet and no other electrical device is using the same power source. As a last resort, you can perform a Master Reset or a Partial Reset.
  • V
    Veronica ShahAug 6, 2025
    How to open the cash drawer of Royal ts1200mw when there is no power?
    • G
      Gregory RyanAug 6, 2025
      To open the cash drawer of your Royal Cash Register when there is no power: 1. Insert the key labeled 777 and turn it to the left. 2. Carefully tip the front of the register up with both hands on the cash drawer. Locate the small lever underneath the cash register, toward the back. 3. Push the lever in the only direction it will move.
  • S
    Sonya ReidAug 10, 2025
    What to do if my Royal Cash Register prints 'Power Interrupted Error' on the receipt printer?
    • B
      Benjamin FrankAug 10, 2025
      If the 'Power Interrupted Error' prints on the receipt printer of your Royal Cash Register, return the control lock key to Register mode and complete the transaction with the method of payment, such as cash, check, or charge.
  • L
    lindsey15Aug 15, 2025
    How to fix paper end or other printer errors on Royal ts1200mw?
    • S
      Stanley PalmerAug 15, 2025
      To resolve paper end or other printer errors on your Royal Cash Register: * Check if you are out of paper and replace it with a new roll if needed. * Check for a paper jam and carefully remove any obstructing paper. * Ensure the paper is aligned properly in the printer and the printer handle is in the locked position. After resolving the paper issue, press the return key. If the error persists, unplug the cash register, wait 10 seconds, and plug it back in.
  • C
    cgreeneAug 21, 2025
    What to do for Electronic Journal Memory Errors on Royal Cash Register?
    • C
      Carrie ReedAug 21, 2025
      To prevent Electronic Journal Memory Errors on your Royal Cash Register, check the Electronic Journal occasionally to see if you need to run the EJ report. Immediately after the current transaction is finished, either print the Electronic Journal record in Z Mode or manually clear the Electronic Journal record memory.
  • A
    Amanda OlsonNov 25, 2025
    What to do if Royal ts1200mw shows error messages?
    • A
      Ashley ButlerNov 25, 2025
      If your Royal Cash Register shows error messages, it may be due to entering too many or too few digits, or a value that is out of range for a particular function. Try reentering the value, referring to screen prompts for the allowed number of digits. If the problem persists, verify the minimum or maximum allowable digits for the specific function. It can also appear if the wrong key was pressed when performing a specific function. The Clerk display prompts you when you are performing certain functions for the information that needs to be entered. Also, return control lock key to register mode and complete the sale with the method of payment, such as cash, check, charge, and so on. Reenter the table number using the correct format or finish the current transaction. Print and clear the EJ as...

Summary

1 Welcome

Before Starting

Guides users through initial setup and essential information.

2 Getting Started

Getting Started

Outlines the initial steps for setting up the cash register.

Programming the Sales Tax

Configuration steps for setting up sales tax rates for transactions.

4 Setting Up Your Cash Register - the Basics

Setting Working Mode

Procedure for selecting between Restaurant and Retail operational modes.

Setting Clerk Numbers and Names

Configuration for managing clerk accounts and monitoring sales.

Setting X and Manager Passcodes

Setting security passcodes for accessing reports and programming.

Programming Department Keys

Guide for setting up and organizing merchandise departments.

Programming Tax Status

Configuring tax settings for individual departments.

Programming PLU Descriptions

Setting up Price Look-Up (PLU) items with descriptions and prices.

5 Setting Up Your Cash Register for Restaurant Mode

Setting Restaurant Mode

Instructions to ensure the register is configured for restaurant operations.

7 Ringing up Sales and Using Training Mode

8 Programming Complex Tax Rates

USA Tax - Choosing Straight Add-On Rate or Table Tax

Guidance on selecting and programming US sales tax methods.

Selecting the Tax System

Procedure to choose and program up to four different tax rates.

9 Running Reports

10 Maintenance and Options

Connecting the Cash Register to a PC

Procedure for establishing communication between the register and a computer.

11 Troubleshooting

The Cash Register Does Not Work at All

Steps to take when the cash register fails to power on or operate.

Product Information

Specifications and Safety

Technical specifications and important safety guidelines for the product.

Safety and Legal Notices

Regulatory information, FCC compliance, and safety warnings.

Royal ts1200mw Specifications

General IconGeneral
Departments24
PrinterThermal
Paper Width58mm
Display TypeLCD
DisplayLCD
Power SourceAC

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