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If you are having problems with your CP-1650 Audio Distribution System,
please read the information below before contacting technical support.
If you continue to have problems, see Chapter 6 for more information on
contacting RTI technical support.
CP-1650 DOES NOT FUNCTION PROPERLY
Symptom: No sound
Possible Causes:
- AC power unplugged > Check AC cable and outlet.
- Main power switch not on > Is main power light on?
- Outlet has no power > Verify outlet has power.
- Blown fuse > Check main fuse.
- Mute jack > Is mute jack in active mode?
Symptom: No sound from individual zones.
Possible Causes:
- Faulty wiring > Verify all wiring.
- Zone output not on > Are zone output light(s) on?
Symptom: No IR control of CP-1650.
Possible Causes:
- Faulty wiring > Jack is 1/8” mono, tip = IR+, ring=Gnd.
- IR signal level > Adjust IR signal going into CP-1650.
- IR In > Verify connection is to IR In.
- The Trigger/Constant Switch > Verify switch is set to Constant.
Symptom: No RS-232 control of CP-1650.
Possible Causes:
- Faulty wiring > Check RS-232 pinout.
- Incorrect string > Verify string from manual.
- No carriage return > String requires carriage return.
CHAPTER 5 | TROUBLESHOOTING
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