Ruijie 5310-E Series - User Manual

Questions and Answers

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kimwandaAug 12, 2025
What to do if the AC power module does not work on Ruijie 5310-E?
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  Zachary WrightAug 12, 2025
  If the AC power module of your Ruijie Switch isn't working, here's what to do: 1. Unplug the power cord from the power supply module. 2. Make sure the power cord is properly connected to the power socket. 3. Verify the power cord is securely connected to the power supply module itself. 4. Ensure the power supply module is correctly seated. If needed, remove the module and inspect its connector.
T
Travis GarciaAug 19, 2025
How to fix link setup issues on the fiber port of a Ruijie 5310-E?
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  Tiffany ManningAug 19, 2025
  If you're having trouble setting up a link on the fiber port of your Ruijie Switch, consider the following: * Ensure the receiving and transmitting ends aren't reversed. The transmitting end must connect to the receiver on the other end. Try swapping the fiber-optic cable connections to confirm. * Check that the wavelengths of the SFP modules on both sides are consistent (e.g., a 1310 nm SFP module should not connect to a 1550 nm module). * Verify that the distance between the two sides doesn't exceed the maximum length specified on the SFP module. * Confirm that the speeds of both sides match and that the optical fiber type meets the requirements.
C
Courtney FletcherAug 27, 2025
What to do if the serial port console has no output on a Ruijie 5310-E Switch?
- A
  Antonio KochAug 27, 2025
  If there's no output on the serial port console of your Ruijie Switch, try these steps: 1. Check the serial cable to make sure it is working properly. 2. Make sure the connected serial port matches the configuration on the HyperTerminal. 3. Verify that the serial port configuration on the HyperTerminal is consistent with the settings in the Configuration Guide. 4. If there is still no output on the serial port, please contact Ruijie technical support.
D
Dr. Derek GreenSep 2, 2025
Why is the serial port console output garbled on my Ruijie 5310-E?
- E
  Eric CarlsonSep 2, 2025
  If the serial port console output on your Ruijie Switch is garbled, it's likely due to a serial port configuration issue. Check that the baud rate configuration matches the settings in the Configuration Guide.

Summary

Installation Preparation and Safety

Safety Precautions

Essential safety guidelines to prevent injury and equipment damage during installation.

Grounding Requirements

Details grounding procedures for stable operation and lightning protection.

Switch Installation Procedures

Mounting the Switch

Power Supply Module Installation

Cable Management

Installation Verification

Steps to confirm correct installation before powering on the device.

Operation and Maintenance

Configuration and Power-on

Steps for setting up the configuration environment and powering on the switch.

Monitoring and Maintenance Procedures

Troubleshooting Guide

Troubleshooting Flowchart

Common Faults and Solutions

Addresses specific problems like login issues, power failures, and connectivity.

Ruijie 5310-E Series Specifications

General

Category	Switch
Switching Capacity	16 Gbps
Operating Temperature	0°C to 45°C
Storage Temperature	-40°C to 70°C
Fixed Ports	8 x 10/100/1000Base-T ports
Operating Humidity	10% to 90% RH
Storage Humidity	5% to 95% RH
Series	Ruijie 5310-E Series
Ports	8