Ruijie 5310-E Series

Hardware Installation and Reference Guide Troubleshooting
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6 Troubleshooting
6.1 Troubleshooting Flowchart
The device is not working properly
Check the rack installation
Check the device installation
Check the power connection
Check the installation of the power supply module
Check the connector of each module
Check the installation of other modules
Check the LEDs on the device
Check serial port connection and parameters
Check the cable connection
Contact Technical Support of Ruijie Networks
6.2 Troubleshooting
Fault 1: The login password is forgotten.
Symptom
Failed to log into the system.