Ruijie Reyee RG-EW Series

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Preface

Technical Support

 The official website of Ruijie Reyee: https://www.ruijienetworks.com/products/reyee

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Preface3
Table of Contents4
Contents4
Login8
What Is the Default Management IP Address of the Reyee EW Series Devices8
How to Log in to Reyee EW Series Devices8
Log in to the Device in a Wired Way8
Log in to the Device in a Wireless Way8
Log in to the Device Via Ruijie Cloud APP8
Log in to the Device Via Reyee Router APP12
What Can I Do if I Fail to Log in to the Eweb Management System15
Password16
What Is the Default Login Password of the Reyee EW Series Devices16
How to Change the Device's Login Password16
Log into the Eweb to Change the Login Password16
Log into Ruijie Cloud Web System to Change the Login Password16
Log into Ruijie Cloud App to Change the Login Password18
Log into Ruijie Router App to Change the Login Password19
What Can I Do if I Forget the Device's Login Password20
Pppoe21
What Should I Do if Pppoe Failed21
Dhcp22
What Should I Do if the Device Cannot Get IP Address through DHCP22
Slow Internet Speed23
What Should I Do if My Internet Speed Is Slow23
Internet Access24
What Should I Do if I Cannot Access the Internet24
Wireless Configuration25
What's the Default Wi-Fi Name of Reyee EW25
What Can I Do if SSID Configuration on Ruijie Cloud Fails to Synchronize to Reyee EW Series25
Devices25
How to Adjust Radio Setting When the Wireless Network Is Bad26
Guest Wi-Fi30
What Is Guest Wi-Fi30
How to Configure Guest Wi-Fi on Eweb30
How to Configure Guest Wi-Fi on Reyee Router App30
How to Configure Guest Wi-Fi on Ruijie Cloud APP33
What Can I Do if It Promotes that "The Configuration Is Only Supported on the Project with34
Gateway34
Flow Control36
What Is Flow Control36
How to Configure Flow Control36
Ddns37
What Is Dynamic DNS (DDNS)37
Which DDNS Service Providers Are Available for Reyee EW Series Devices37
What Scenarios DDNS Are Used in37
Mesh Function39
Do Different Models of EW Devices Can Mesh with each Other39
Can Wired Mesh Switch to Wireless Mesh39
What Should I Do if It Takes a Long Time for the Salve to Reconnect to the Master after the39
Master Has Restarted39
If the EW Router Works in Repeater Mode, Can It Still Support the Mesh Function39
Why the SSID and Channel Cannot be Changed on the Slave Device after Meshing39
Successfully39
What Should I Do if I Fail to Mesh39
Wireless Repeater41
What Is Wireless Repeater Mode on Reyee EW Series Devices41
Whether EW Series Routers Can Support Wireless Repeater with Other Manufacturers41
Equipment41
How Far Can the Distance between the Primary Router and the Secondary Router be41
How to Configure Wireless Repeater on Reyee EW Series Home Routers41
What Can I Do if It Prompts to Unplug the Cable to Avoid Loops When I Select EW to Wireless44
Repeater Mode44
What Can I Do if I Fail to Configure Wireless Repeater44
Why I Fail to Configure DHCP on EW Router When It Is in Wireless Repeater Mode44
Parental Control45
What Is Parental Control45
How to Configure Parental Control on Reyee Router APP45
How to Configure Parental Control on Eweb49
What Can I Do if I Fail to Configure Parental Control51
Reyee EW Series Parameters52
Where Can I Find All Parameters of Mesh Routers52
What's the Coverage of EW Series Products52
What's the Maximum Number of Recommended Users of EW Series Products53
How Many Ssids Can be Created on EW Series Products53
How Many EW Series Products Can be Meshed53
Whether Different EW Series Products Can be Meshed with each Other54

Ruijie Reyee RG-EW Series

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