Ruijie Reyee RG-EW Series Faqs

Contents
Preface .................................................................................................................................................. I
Contents ............................................................................................................................................... 2
1 Login .................................................................................................................................................. 6
1.1 What is the default management IP address of the Reyee EW series devices ? ..................... 6
1.2 How to log in to Reyee EW series devices? .............................................................................. 6
1.2.1 Log in to the device in a wired way: ............................................................................... 6
1.2.2 Log in to the device in a wireless way ........................................................................... 6
1.2.3 Log in to the device via Ruijie Cloud APP ..................................................................... 6
1.2.4 Log in to the device via Reyee Router APP ................................................................ 10
1.3 What can I do if I fail to log in to the eWeb management system? ......................................... 13
2 Password ......................................................................................................................................... 14
2.1 What is the default login password of the Reyee EW series devices? ................................... 14
2.2 How to change the device’s login password? ......................................................................... 14
2.2.1 Log into the eWeb to change the login password. ...................................................... 14
2.2.2 Log into Ruijie Cloud web system to change the login password. .............................. 14
2.2.3 Log into Ruijie Cloud App to change the login password. ........................................... 16
2.2.4 Log into Ruijie Router App to change the login password. .......................................... 17
2.3 What can I do if I forget the device’s login password? ............................................................ 18
3 PPPoE ............................................................................................................................................. 19
3.1 What should I do if PPPoE failed? ........................................................................................... 19
4 DHCP .............................................................................................................................................. 20
4.1 What should I do if the device cannot get IP address through DHCP? .................................. 20
5 Slow Internet Speed ........................................................................................................................ 21

Ruijie Reyee RG-EW Series Specifications

General

Brand	Ruijie
Model	Reyee RG-EW Series
Category	Network Router
Language	English