5.1 What should I do if my internet speed is slow? ....................................................................... 21
6 Internet Access ................................................................................................................................ 22
6.1 What should I do if I cannot access the internet? ................................................................... 22
7 Wireless Configuration .................................................................................................................... 23
7.1 What’s the default Wi-Fi name of Reyee EW? ........................................................................ 23
7.2 What can I do if SSID configuration on Ruijie Cloud fails to synchronize to Reyee EW series
devices? ................................................................................................................................... 23
7.3 How to adjust radio setting when the wireless network is bad? .............................................. 24
8 Guest Wi-Fi ..................................................................................................................................... 28
8.1 What is Guest Wi-Fi? ............................................................................................................... 28
8.2 How to configure Guest Wi-Fi on eWeb? ................................................................................ 28
8.3 How to configure Guest Wi-Fi on Reyee Router App? ............................................................ 28
8.4 How to configure Guest Wi-Fi on Ruijie Cloud APP? .............................................................. 31
8.5 What can I do if it promotes that “The configuration is only supported on the project with
gateway”? ................................................................................................................................ 32
9 Flow Control .................................................................................................................................... 34
9.1 What is Flow Control? .............................................................................................................. 34
9.2 How to configure Flow Control? .............................................................................................. 34
10 DDNS ............................................................................................................................................ 35
10.1 What is Dynamic DNS (DDNS)? ........................................................................................... 35
10.2 Which DDNS service providers are available for Reyee EW series devices? ...................... 35
10.3 What scenarios DDNS are used in? ...................................................................................... 35
11 Mesh Function ............................................................................................................................... 37
11.1 Do different models of EW devices can mesh with each other? ........................................... 37
11.2 Can wired mesh switch to wireless mesh? ............................................................................ 37
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