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4 FAQs
Q1: What can I do when I failed to log into the eWeb management system?
A: Perform the following steps:
(1) Check that a PC network cable is correctly connected to a device port and the port indicator blinks.
(2) Before accessing the setup GUI, you are advised to configure a static IP address for the PC. Set the IP address to
10.44.77.XXX (for example, 10.44.77.199; the IP address cannot be the same as the device IP address 10.44.77.200) and
subnet mask to 255.255.255.0.
(3) Run the ping command to test the connectivity between the PC and the device.
Q2: What can I do when I forget the device username and password? How can I restore factory settings?
If you forget the login password, hold down the Reset button on the panel for 5 seconds after the device is powered on.
Factory settings are restored after the device restarts.
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