RW Flame RFH-3601LA - User Manual

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Electric Fireplace

RFH-3001LA(B) / RFH-3601LA(B) / RFH-4001LA(B) / RFH-4201LA(B) /

RFH-4801LA(B) / RFH-5001LA(B) / RFH-6001LA(B/H) / RFH-7401LA(B) / RFH-10201LA(B)

NO VENTING REQUIRED

WARNING

Read and understand this entire owner's manual, including all safety information

before plugging in or using this appliance. Failure to do so could result in fire, electric

shock, or serious personal injury.

CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS: ETL

IMPORTANT INSTRUCTIONS

AND OPERATING MANUAL

9733 Topanga Canyon Blvd. APT310, Chatsworth, CA 91311

Phone: 213-4467172

Questions and Answers

C
Carl Cox DVMAug 15, 2025
Why won't the heater on my RW Flame RFH-3601LA turn on with the power switch?
- R
  Rebecca WilsonAug 15, 2025
  The heater might not be turning on for several reasons. First, ensure the main power supply switch is in the "ON" position. Check if the circuit breaker has tripped, indicating too many appliances on the circuit; this unit should have its own individual circuit. Verify the power cord is securely plugged into a functioning and properly grounded 15 Amp 120V AC electrical outlet. Also, the power cord or plug could be damaged, requiring a qualified electrician to replace the cord. The power outlet might be loose and need replacement, or there could be loose wiring requiring inspection and repair by a qualified electrician.
R
Richard ConnerAug 18, 2025
What to do if my RW Flame Indoor Fireplace heater system doesn't come on?
- S
  Savannah HallAug 18, 2025
  If the heater system isn't turning on, first ensure the heater power switch is in the "ON" position. The system may have overheated; if so, it might be covered, or the air inlet/outlet could be blocked. Remove any obstructions, turn off the power switch, unplug the unit, wait 10 minutes, and then try turning it on again. Also, check for loose wiring, which should be inspected by a qualified electrician. Ensure there is adequate space around the unit and remove any blockages from the air inlet or outlet.
J
Jennifer WrightAug 21, 2025
Why is there no airflow from my RW Flame RFH-3601LA when the 'HEAT' switch is on?
- A
  alvarezalanAug 21, 2025
  If there's no airflow when the 'HEAT' switch is on, the heater system may be overheated, causing the temperature limit thermostat to cut off. Check the air inlet and outlet, then turn off the power switch, unplug the unit, wait 10 minutes, and turn it back on. Also, make sure both the 'POWER' and 'HEAT' switches are turned on.
C
Cynthia MoodyAug 25, 2025
How to fix a RW Flame RFH-3601LA with heater on, but no flame or low flame intensity?
- J
  Jessica FowlerAug 25, 2025
  If the heater is on but the flame is missing or weak, try long-pressing the "DIMMER" button for 6 seconds to ensure the appliance is not in sleep mode (all lights off, heating on). Press and hold again for 6 seconds to return to normal mode. Also, check that the Flame Adjusting knob is set to the maximum. Finally, loose wiring could be the issue, so consult a qualified electrician to check all wiring connections.
L
Lisa CaseAug 27, 2025
What to do if my RW Flame RFH-3601LA Indoor Fireplace has a sudden power outage during heating?
- D
  dana86Aug 28, 2025
  If you experience a sudden power outage during the heating process, make sure you are not covering the air outlet. Unplug the unit, wait 10 minutes, and then try turning it on again.
S
Scott DaviesAug 31, 2025
How do I fix my RW Flame Indoor Fireplace remote control if it's not working?
- M
  Matthew SchmidtAug 31, 2025
  If the remote control isn't working, first ensure the battery is correctly installed and that you've removed the transparent insulating piece. Aim the remote control directly at the receiver. Remove any obstacles between the remote and the machine that may be blocking the signal. Finally, avoid pressing the remote control buttons too quickly; allow the unit time to respond to each command.
J
jeremiahliSep 3, 2025
What to do if the control panel functions on my RW Flame RFH-3601LA do not work?
- M
  Mark HoweSep 4, 2025
  If the control panel functions aren't working, first ensure the Power Switch on the control panel is turned on. Also, make sure you have reconnected the data cable which was pulled out when you removed the glass frame.
M
Mrs. Patricia MejiaSep 7, 2025
How to remove the mounting bracket from RW Flame Indoor Fireplace?
- C
  Connie VillarrealSep 7, 2025
  To remove the mounting bracket, unscrew the two screws on both sides of the fireplace using a Phillips screwdriver, then remove the pre-attached mounting bracket.
L
laurenrobbinsSep 10, 2025
Why is there an odor coming from my RW Flame Indoor Fireplace heater?
- A
  Anthony JonesSep 12, 2025
  The heater may emit a slight, harmless odor when first used. This is normal due to the initial heating of internal parts and will not occur again.

Summary

Product Manual Introduction

Electric Fireplace

Title indicating the product covered by the manual.

Critical Safety Warning

Highlights the importance of reading the manual before use.

Important Safety Instructions

Safety Guidelines (1-17)

Covers critical safety points 1-17 for appliance operation.

Additional Safety Guidelines (18-26)

Electrical Installation Notes

General Electrical Instructions

Installation Instructions

Grounding Appliance

Assembly Options

Details two primary installation methods: wall hanging and built-in.

Operating Instructions

Control Panel and Remote Operation

Guide to using the touch display panel and the remote control.

Troubleshooting Guide

Power, Heating, and Airflow Problems

Maintenance

RW Flame RFH-3601LA Specifications

General

Brand	RW Flame
Model	RFH-3601LA
Category	Indoor Fireplace
Language	English

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