RW Flame RFH-7401LA - User Manual

Questions and Answers

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nicolesanchezAug 15, 2025
Why won't the heater on my RW Flame RFH-7401LA Indoor Fireplace turn on with the power switch?
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  barryandersonAug 15, 2025
  The heater might not be turning on for several reasons. First, ensure the main power supply switch is in the "ON" position. Check if the circuit breaker has tripped, indicating too many appliances on the circuit; this unit should have its own individual circuit. Verify the power cord is securely plugged into a functioning and properly grounded 15 Amp 120V AC electrical outlet. Also, the power cord or plug could be damaged, requiring a qualified electrician to replace the cord. The power outlet might be loose and need replacement, or there could be loose wiring requiring inspection and repair by a qualified electrician.
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Michael PerryAug 19, 2025
What to do if my RW Flame Indoor Fireplace heater system doesn't come on?
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  Katherine ClayAug 19, 2025
  If the heater system isn't turning on, first ensure the heater power switch is in the "ON" position. The system may have overheated; if so, it might be covered, or the air inlet/outlet could be blocked. Remove any obstructions, turn off the power switch, unplug the unit, wait 10 minutes, and then try turning it on again. Also, check for loose wiring, which should be inspected by a qualified electrician. Ensure there is adequate space around the unit and remove any blockages from the air inlet or outlet.
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Samantha LuceroAug 22, 2025
Why is there no airflow from my RW Flame Indoor Fireplace when the 'HEAT' switch is on?
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  lance99Aug 22, 2025
  If there's no airflow when the 'HEAT' switch is on, the heater system may be overheated, causing the temperature limit thermostat to cut off. Check the air inlet and outlet, then turn off the power switch, unplug the unit, wait 10 minutes, and turn it back on. Also, make sure both the 'POWER' and 'HEAT' switches are turned on.
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Robert HartAug 26, 2025
How to fix a RW Flame RFH-7401LA with heater on, but no flame or low flame intensity?
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  Nicole LeeAug 26, 2025
  If the heater is on but the flame is missing or weak, try long-pressing the "DIMMER" button for 6 seconds to ensure the appliance is not in sleep mode (all lights off, heating on). Press and hold again for 6 seconds to return to normal mode. Also, check that the Flame Adjusting knob is set to the maximum. Finally, loose wiring could be the issue, so consult a qualified electrician to check all wiring connections.
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Joseph HawkinsAug 28, 2025
What to do if my RW Flame Indoor Fireplace has a sudden power outage during heating?
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  John PrestonAug 28, 2025
  If you experience a sudden power outage during the heating process, make sure you are not covering the air outlet. Unplug the unit, wait 10 minutes, and then try turning it on again.
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Stephen GonzalesSep 1, 2025
How do I fix my RW Flame RFH-7401LA remote control if it's not working?
- C
  carrollaudreySep 1, 2025
  If the remote control isn't working, first ensure the battery is correctly installed and that you've removed the transparent insulating piece. Aim the remote control directly at the receiver. Remove any obstacles between the remote and the machine that may be blocking the signal. Finally, avoid pressing the remote control buttons too quickly; allow the unit time to respond to each command.
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bethanyyangSep 4, 2025
What to do if the control panel functions on my RW Flame Indoor Fireplace do not work?
- T
  thompsoncraigSep 4, 2025
  If the control panel functions aren't working, first ensure the Power Switch on the control panel is turned on. Also, make sure you have reconnected the data cable which was pulled out when you removed the glass frame.
P
Peter MedinaSep 7, 2025
How to remove the mounting bracket from RW Flame RFH-7401LA Indoor Fireplace?
- D
  dannylewisSep 7, 2025
  To remove the mounting bracket, unscrew the two screws on both sides of the fireplace using a Phillips screwdriver, then remove the pre-attached mounting bracket.
C
Caitlin SparksSep 12, 2025
Why is there an odor coming from my RW Flame Indoor Fireplace heater?
- R
  Rebecca WalkerSep 12, 2025
  The heater may emit a slight, harmless odor when first used. This is normal due to the initial heating of internal parts and will not occur again.

Summary

Safety Instructions

Electrical Installation

General Instructions

Provides general guidance and cautions for electrical setup, including initial appliance use and surge protection.

Installation Guide

Unpacking and Testing Appliance

Grounding Appliance

Details on how to properly ground the appliance using the provided plug and adapter for safe electrical connection.

Wall Hanging Installation

Step-by-step guide for mounting the fireplace on a wall using the provided bracket and hardware.

Built in Construction Installation

Instructions for recessing the fireplace into a wall structure, including preparation and securing the unit.

Operating Your Fireplace

Control Panel and Remote Control Operation

Guide to using the touch display panel and the remote control for managing fireplace functions and settings.

Troubleshooting Common Issues

Troubleshooting: Control Panel Issues

Troubleshooting: Heater Wont Turn On

Steps to diagnose and resolve issues when the heater fails to power on via the main switch.

Troubleshooting: Flame Issues

Troubleshooting: System Not Activating

Troubleshooting: No Airflow with Heat

Troubleshooting: Fan Operates, No Heat

Troubleshooting: Remote Control Malfunction

Maintenance and Care

RW Flame RFH-7401LA Specifications

General

Model	RFH-7401LA
Type	Electric Fireplace
Fuel Type	Electric
Heating Power	1500W
Voltage	120V
Color	Black
Remote Control	Yes
Adjustable Thermostat	Yes
Overheat Protection	Yes
Timer	Yes
Mounting Location	Wall Mounted
Heating Capacity	400 sq. ft.
Material	Metal, Glass