RW Flame RFH-5001LA - User Manual

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Electric Fireplace

RFH-3001LA(B) / RFH-3601LA(B) / RFH-4001LA(B) / RFH-4201LA(B) /

RFH-4801LA(B) / RFH-5001LA(B) / RFH-6001LA(B/H) / RFH-7401LA(B) / RFH-10201LA(B)

NO VENTING REQUIRED

WARNING

Read and understand this entire owner's manual, including all safety information

before plugging in or using this appliance. Failure to do so could result in fire, electric

shock, or serious personal injury.

CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS: ETL

IMPORTANT INSTRUCTIONS

AND OPERATING MANUAL

9733 Topanga Canyon Blvd. APT310, Chatsworth, CA 91311

Phone: 213-4467172

Questions and Answers

E
evansgregoryAug 14, 2025
Why won't the heater on my RW Flame RFH-5001LA turn on with the power switch?
- M
  Michael SandovalAug 14, 2025
  The heater might not be turning on for several reasons. First, ensure the main power supply switch is in the "ON" position. Check if the circuit breaker has tripped, indicating too many appliances on the circuit; this unit should have its own individual circuit. Verify the power cord is securely plugged into a functioning and properly grounded 15 Amp 120V AC electrical outlet. Also, the power cord or plug could be damaged, requiring a qualified electrician to replace the cord. The power outlet might be loose and need replacement, or there could be loose wiring requiring inspection and repair by a qualified electrician.
J
johnnyduffyAug 18, 2025
What to do if my RW Flame RFH-5001LA Indoor Fireplace heater system doesn't come on?
- M
  Miranda SmithAug 18, 2025
  If the heater system isn't turning on, first ensure the heater power switch is in the "ON" position. The system may have overheated; if so, it might be covered, or the air inlet/outlet could be blocked. Remove any obstructions, turn off the power switch, unplug the unit, wait 10 minutes, and then try turning it on again. Also, check for loose wiring, which should be inspected by a qualified electrician. Ensure there is adequate space around the unit and remove any blockages from the air inlet or outlet.
K
Kenneth AdamsAug 21, 2025
Why is there no airflow from my RW Flame RFH-5001LA when the 'HEAT' switch is on?
- M
  Marissa LiAug 21, 2025
  If there's no airflow when the 'HEAT' switch is on, the heater system may be overheated, causing the temperature limit thermostat to cut off. Check the air inlet and outlet, then turn off the power switch, unplug the unit, wait 10 minutes, and turn it back on. Also, make sure both the 'POWER' and 'HEAT' switches are turned on.
A
Andrew MathewsAug 25, 2025
How to fix a RW Flame Indoor Fireplace with heater on, but no flame or low flame intensity?
- L
  lauraingramAug 26, 2025
  If the heater is on but the flame is missing or weak, try long-pressing the "DIMMER" button for 6 seconds to ensure the appliance is not in sleep mode (all lights off, heating on). Press and hold again for 6 seconds to return to normal mode. Also, check that the Flame Adjusting knob is set to the maximum. Finally, loose wiring could be the issue, so consult a qualified electrician to check all wiring connections.
M
marksmithAug 28, 2025
What to do if my RW Flame RFH-5001LA Indoor Fireplace has a sudden power outage during heating?
- H
  hillryanAug 28, 2025
  If you experience a sudden power outage during the heating process, make sure you are not covering the air outlet. Unplug the unit, wait 10 minutes, and then try turning it on again.
C
Christopher CarterAug 31, 2025
How do I fix my RW Flame Indoor Fireplace remote control if it's not working?
- S
  Stanley OlsonAug 31, 2025
  If the remote control isn't working, first ensure the battery is correctly installed and that you've removed the transparent insulating piece. Aim the remote control directly at the receiver. Remove any obstacles between the remote and the machine that may be blocking the signal. Finally, avoid pressing the remote control buttons too quickly; allow the unit time to respond to each command.
G
Gregory JohnsonSep 3, 2025
What to do if the control panel functions on my RW Flame RFH-5001LA Indoor Fireplace do not work?
- D
  Dawn CamposSep 3, 2025
  If the control panel functions aren't working, first ensure the Power Switch on the control panel is turned on. Also, make sure you have reconnected the data cable which was pulled out when you removed the glass frame.
M
Margaret EllisSep 7, 2025
How to remove the mounting bracket from RW Flame RFH-5001LA Indoor Fireplace?
- L
  Lindsey NunezSep 7, 2025
  To remove the mounting bracket, unscrew the two screws on both sides of the fireplace using a Phillips screwdriver, then remove the pre-attached mounting bracket.
K
Kathleen WilliamsSep 12, 2025
Why is there an odor coming from my RW Flame Indoor Fireplace heater?
- R
  renee68Sep 12, 2025
  The heater may emit a slight, harmless odor when first used. This is normal due to the initial heating of internal parts and will not occur again.

Summary

IMPORTANT SAFETY INSTRUCTION

General Safety Precautions

Covers operation, clearance, servicing, children, batteries, modifications, and electrical safety.

1.0 PACKING LIST

1.1 DIMENSIONS

LISTING APPROVALS

2.0 ELECTRICAL INSTALLATION NOTES

General Electrical Instructions

Covers initial startup, potential odors, heat issues, and recommended surge protectors.

3.0 INSTALLATION INSTRUCTIONS

Unpacking and Initial Testing

Guidance on removing from box and performing an initial operational test before installation.

Grounding Appliance

Instructions on proper grounding methods for the 120V appliance and adapter use.

Assembly Options

Outlines two main installation methods: wall hanging and built-in construction.

4.0 FINISHING

5.0 OPERATING INSTRUCTIONS

Main Power Button Operation

Details the location and function of the main power button on the fireplace unit.

Control Panel and Remote Operation

Explains how to use the touch control panel and the remote control for operation.

Remote Control Setup

Instructions on how to insert and use the battery for the remote control.

6.0 TROUBLE SHOOTING GUIDE

7.0 MAINTENANCE

Partially Reflective Glass Cleaning

Instructions for cleaning the partially reflective glass using a lint-free cloth.

Schematic Diagram

Provides a visual representation of the electrical components and connections.

8.0 LIMITED WARRANTY

RW Flame RFH-5001LA Specifications

General

Model	RFH-5001LA
Type	Electric Fireplace
Fuel Type	Electric
Heating Capacity	5000 BTU
Voltage	120V
Power Consumption	1500W
Flame Effect	LED Flame Effect
Remote Control	Yes
Thermostat	Yes
Timer	Yes
Safety Features	Overheat Protection
Mounting Location	Wall-mounted or freestanding

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