RW Flame RFH-5001LB - User Manual

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Electric Fireplace

RFH-3001LA(B) / RFH-3601LA(B) / RFH-4001LA(B) / RFH-4201LA(B) /

RFH-4801LA(B) / RFH-5001LA(B) / RFH-6001LA(B/H) / RFH-7401LA(B) / RFH-10201LA(B)

NO VENTING REQUIRED

WARNING

Read and understand this entire owner's manual, including all safety information

before plugging in or using this appliance. Failure to do so could result in fire, electric

shock, or serious personal injury.

CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS: ETL

IMPORTANT INSTRUCTIONS

AND OPERATING MANUAL

9733 Topanga Canyon Blvd. APT310, Chatsworth, CA 91311

Phone: 213-4467172

Questions and Answers

C
Christina BrownAug 14, 2025
Why won't the heater on my RW Flame RFH-5001LB Indoor Fireplace turn on with the power switch?
- E
  Elizabeth CampbellAug 14, 2025
  The heater might not be turning on for several reasons. First, ensure the main power supply switch is in the "ON" position. Check if the circuit breaker has tripped, indicating too many appliances on the circuit; this unit should have its own individual circuit. Verify the power cord is securely plugged into a functioning and properly grounded 15 Amp 120V AC electrical outlet. Also, the power cord or plug could be damaged, requiring a qualified electrician to replace the cord. The power outlet might be loose and need replacement, or there could be loose wiring requiring inspection and repair by a qualified electrician.
K
Kim GonzalezAug 17, 2025
What to do if my RW Flame RFH-5001LB Indoor Fireplace heater system doesn't come on?
- K
  kimberlysmithAug 17, 2025
  If the heater system isn't turning on, first ensure the heater power switch is in the "ON" position. The system may have overheated; if so, it might be covered, or the air inlet/outlet could be blocked. Remove any obstructions, turn off the power switch, unplug the unit, wait 10 minutes, and then try turning it on again. Also, check for loose wiring, which should be inspected by a qualified electrician. Ensure there is adequate space around the unit and remove any blockages from the air inlet or outlet.
C
cruzstephanieAug 20, 2025
Why is there no airflow from my RW Flame RFH-5001LB Indoor Fireplace when the 'HEAT' switch is on?
- S
  Susan ValdezAug 21, 2025
  If there's no airflow when the 'HEAT' switch is on, the heater system may be overheated, causing the temperature limit thermostat to cut off. Check the air inlet and outlet, then turn off the power switch, unplug the unit, wait 10 minutes, and turn it back on. Also, make sure both the 'POWER' and 'HEAT' switches are turned on.
M
Misty McguireAug 25, 2025
How to fix a RW Flame RFH-5001LB with heater on, but no flame or low flame intensity?
- J
  John TerryAug 25, 2025
  If the heater is on but the flame is missing or weak, try long-pressing the "DIMMER" button for 6 seconds to ensure the appliance is not in sleep mode (all lights off, heating on). Press and hold again for 6 seconds to return to normal mode. Also, check that the Flame Adjusting knob is set to the maximum. Finally, loose wiring could be the issue, so consult a qualified electrician to check all wiring connections.
A
Alyssa SmithAug 27, 2025
What to do if my RW Flame RFH-5001LB has a sudden power outage during heating?
- E
  Erika WallaceAug 27, 2025
  If you experience a sudden power outage during the heating process, make sure you are not covering the air outlet. Unplug the unit, wait 10 minutes, and then try turning it on again.
A
Alexandra LeeAug 31, 2025
How do I fix my RW Flame RFH-5001LB remote control if it's not working?
- R
  Robin WilsonAug 31, 2025
  If the remote control isn't working, first ensure the battery is correctly installed and that you've removed the transparent insulating piece. Aim the remote control directly at the receiver. Remove any obstacles between the remote and the machine that may be blocking the signal. Finally, avoid pressing the remote control buttons too quickly; allow the unit time to respond to each command.
S
simpsonthomasSep 3, 2025
What to do if the control panel functions on my RW Flame Indoor Fireplace do not work?
- J
  Joseph PierceSep 3, 2025
  If the control panel functions aren't working, first ensure the Power Switch on the control panel is turned on. Also, make sure you have reconnected the data cable which was pulled out when you removed the glass frame.
A
Anthony MaySep 6, 2025
How to remove the mounting bracket from RW Flame Indoor Fireplace?
- J
  John PerezSep 6, 2025
  To remove the mounting bracket, unscrew the two screws on both sides of the fireplace using a Phillips screwdriver, then remove the pre-attached mounting bracket.
B
Brittney RiosSep 10, 2025
Why is there an odor coming from my RW Flame Indoor Fireplace heater?
- J
  Joseph SmithSep 10, 2025
  The heater may emit a slight, harmless odor when first used. This is normal due to the initial heating of internal parts and will not occur again.

Summary

Important Safety Instructions

Packing List

Hardware Included

Lists all hardware parts included with the electric fireplace for installation.

Product Dimensions

Provides detailed measurements for various fireplace models in millimeters and inches.

Electrical Installation Notes

General Electrical Instructions

Provides essential guidelines for safe and proper electrical setup of the appliance.

Installation Instructions

Unpacking and Initial Testing

Instructions for removing the appliance from packaging and initial functional testing.

Appliance Grounding Procedures

Details on how to properly ground the electric fireplace for electrical safety.

Assembly Options

Outlines the options for assembling and installing the electric fireplace unit.

Finishing and Clearance Guidelines

Operating Instructions

Main Power Button Operation

Explains the location and function of the main power button for operating the appliance.

Control Panel and Remote Operation

Details on how to use the touch display panel and the remote control for appliance functions.

Remote Control Usage

Instructions for using the remote control, including battery installation and operation.

Troubleshooting Guide

Maintenance and Cleaning

Glass Cleaning Instructions

Guidance on how to clean the partially reflective glass safely and effectively.

Electrical Schematic Diagram

Visual representation of the electrical components and connections of the fireplace.

Limited Warranty Information

RW Flame RFH-5001LB Specifications

General

Model	RFH-5001LB
Power Source	Electric
Heating Power	1500W
Heating Capacity	Up to 400 sq. ft.
Voltage	120V
Material	Metal, Glass
Remote Control	Yes
Flame Effect	Yes
Adjustable Thermostat	Yes
Overheat Protection	Yes
Color	Black
Mounting	Wall Mount
Type	Electric Fireplace

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