RW Flame RFH-3601LB - User Manual

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Electric Fireplace

RFH-3001LA(B) / RFH-3601LA(B) / RFH-4001LA(B) / RFH-4201LA(B) /

RFH-4801LA(B) / RFH-5001LA(B) / RFH-6001LA(B/H) / RFH-7401LA(B) / RFH-10201LA(B)

NO VENTING REQUIRED

WARNING

Read and understand this entire owner's manual, including all safety information

before plugging in or using this appliance. Failure to do so could result in fire, electric

shock, or serious personal injury.

CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS: ETL

IMPORTANT INSTRUCTIONS

AND OPERATING MANUAL

9733 Topanga Canyon Blvd. APT310, Chatsworth, CA 91311

Phone: 213-4467172

Questions and Answers

M
Miranda BuchananAug 14, 2025
Why won't the heater on my RW Flame Indoor Fireplace turn on with the power switch?
- H
  Herbert FrankAug 14, 2025
  The heater might not be turning on for several reasons. First, ensure the main power supply switch is in the "ON" position. Check if the circuit breaker has tripped, indicating too many appliances on the circuit; this unit should have its own individual circuit. Verify the power cord is securely plugged into a functioning and properly grounded 15 Amp 120V AC electrical outlet. Also, the power cord or plug could be damaged, requiring a qualified electrician to replace the cord. The power outlet might be loose and need replacement, or there could be loose wiring requiring inspection and repair by a qualified electrician.
B
Brandon ReidAug 17, 2025
What to do if my RW Flame Indoor Fireplace heater system doesn't come on?
- L
  Lisa JordanAug 17, 2025
  If the heater system isn't turning on, first ensure the heater power switch is in the "ON" position. The system may have overheated; if so, it might be covered, or the air inlet/outlet could be blocked. Remove any obstructions, turn off the power switch, unplug the unit, wait 10 minutes, and then try turning it on again. Also, check for loose wiring, which should be inspected by a qualified electrician. Ensure there is adequate space around the unit and remove any blockages from the air inlet or outlet.
T
toddjonesAug 21, 2025
Why is there no airflow from my RW Flame RFH-3601LB when the 'HEAT' switch is on?
- S
  sarahbassAug 21, 2025
  If there's no airflow when the 'HEAT' switch is on, the heater system may be overheated, causing the temperature limit thermostat to cut off. Check the air inlet and outlet, then turn off the power switch, unplug the unit, wait 10 minutes, and turn it back on. Also, make sure both the 'POWER' and 'HEAT' switches are turned on.
Z
zcollinsAug 25, 2025
How to fix a RW Flame RFH-3601LB Indoor Fireplace with heater on, but no flame or low flame intensity?
- J
  jillprattAug 25, 2025
  If the heater is on but the flame is missing or weak, try long-pressing the "DIMMER" button for 6 seconds to ensure the appliance is not in sleep mode (all lights off, heating on). Press and hold again for 6 seconds to return to normal mode. Also, check that the Flame Adjusting knob is set to the maximum. Finally, loose wiring could be the issue, so consult a qualified electrician to check all wiring connections.
K
Kenneth ChenAug 27, 2025
What to do if my RW Flame RFH-3601LB has a sudden power outage during heating?
- H
  Herbert MarshAug 28, 2025
  If you experience a sudden power outage during the heating process, make sure you are not covering the air outlet. Unplug the unit, wait 10 minutes, and then try turning it on again.
K
kari97Aug 31, 2025
How do I fix my RW Flame Indoor Fireplace remote control if it's not working?
- L
  Linda PowersAug 31, 2025
  If the remote control isn't working, first ensure the battery is correctly installed and that you've removed the transparent insulating piece. Aim the remote control directly at the receiver. Remove any obstacles between the remote and the machine that may be blocking the signal. Finally, avoid pressing the remote control buttons too quickly; allow the unit time to respond to each command.
K
Kayla MillerSep 3, 2025
What to do if the control panel functions on my RW Flame RFH-3601LB Indoor Fireplace do not work?
- S
  steven13Sep 3, 2025
  If the control panel functions aren't working, first ensure the Power Switch on the control panel is turned on. Also, make sure you have reconnected the data cable which was pulled out when you removed the glass frame.
M
Michael BergerSep 6, 2025
How to remove the mounting bracket from RW Flame Indoor Fireplace?
- L
  Linda AverySep 6, 2025
  To remove the mounting bracket, unscrew the two screws on both sides of the fireplace using a Phillips screwdriver, then remove the pre-attached mounting bracket.
K
Kyle WallerSep 10, 2025
Why is there an odor coming from my RW Flame Indoor Fireplace heater?
- K
  Kathleen StrongSep 10, 2025
  The heater may emit a slight, harmless odor when first used. This is normal due to the initial heating of internal parts and will not occur again.

Summary

Important Safety Instructions

Packing List

Dimensions

Provides detailed physical measurements of the electric fireplace in metric and imperial units.

Electrical Installation Notes

Listing Approvals

Details the testing and certification standards for the appliance in the US and Canada.

General Instructions

Provides essential guidelines for safely connecting the electric fireplace to a power source.

Installation Instructions

Unpacking and Testing Appliance Wall

Instructions for safely removing and performing an initial test of the appliance.

Grounding Appliance

Explains the proper grounding procedures for the electric fireplace for safety.

Assembly

Wall Hanging Installation

Step-by-step guide for mounting the fireplace on a wall.

Built-in Construction Installation

Step-by-step guide for recessing the fireplace into a wall.

Finishing

Operating Instructions

Main Power Button

How to use the main power button to turn the appliance on and off.

Control Panel; Remote Control Operation

Guide to using the touch display panel and the remote control for functions.

Remote Control

Instructions on using the remote control, including battery installation.

Troubleshooting Guide

Maintenance

Partially Reflective Glass Cleaning

Instructions for cleaning the fireplace's reflective glass without scratching.

Schematic Diagram

Diagram illustrating the internal electronic components and connections.

Limited Warranty

RW Flame RFH-3601LB Specifications

General

Model	RFH-3601LB
Power	1500W
Voltage	120V
Material	Metal, Glass
Remote Control	Yes
Mounting	Wall Mounted
Adjustable Flame Brightness	Yes
Thermostat	Yes
Timer	Yes
Type	Electric Fireplace
Flame Color	Multi-Color
Flame Effect	Realistic Flame Effect
Safety Features	Overheat Protection

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