Rydeen TOMBO 360 - To Obtain Warranty Service

One Year Limited Warranty
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Warranty Coverage
This warranty covers all defects in material and workmanship except as specified
below.
1. Any products distributed outside of the USA by Rydeen North America Inc.
(Rydeen) or which is not purchased in the USA or Canada unless the product
is purchased through the USA Military Exchange Service.
2. Any product(s) which are purchased from an unauthorized retailer (in store or
online).
3. Any products in which the serial number label or the model number label are
removed, torn, modified or replicated.
4. Any damage defects or malfunctions resulting from any of following:
a) When defect occurs during shipment of product (freight carrier's
responsibility).
Installation or removal of product.
c)
modification or failure to follow product owner's manual instructions.
d)
e)
f)
g)
If any problems develop with your Rydeen products during or after the Limited
Warranty Period, or if you have any questions regarding the operation or
installation of the product, you should contact your Rydeen retailer. If the problem
or your question is not handled to your satisfaction, please contact Rydeen
Customer Service Department at 1-877-777-8811 (within the USA only) Monday-
Friday between 9:00 AM to 4:00 PM Pacific Standard Time or visit
www.Rydeenmobile.com.
11. To Obtain Warranty Service
If warranty service is required for your Rydeen product:
1. Please call Rydeen Customer Service Department at 1 -877-777-8811 (within the
USA only), Monday–Friday between 9:00 AM to 4:00 PM Pacific Standard time and
obtain a Return Authorization Number ("RA") Number.
2. Please pay for any shipping charge to Rydeen Customer Service Department.
Rydeen will pay the return shipping charge, if the repair or service was performed
during the warranty period. Rydeen will ship freight collect (recipient is responsible
for shipping charge) if Rydeen determine the service was performed outside of
warranty period or exclusions described above. Rydeen will not accept warranty
service requests from outside of the U.S.A. even if product was purchased in the
USA.
b)
Any consumable items (such as fuse or batteries).
Any cosmetic damages due to normal wear and tear.
Any other cause which is not related to product defect.
Any repair or attempt to repair without RYDEEN authorization.
Accidents, act of nature, misuse, abuse, neglect, unauthorized product