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Rydeen TOMBO 360 - Troubleshooting; Common Display and GPS Issues; Video Recording and Playback Issues

Rydeen TOMBO 360
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Disclaimer
35
hereby reserves all rights not explicitly granted in this license agreement.
Software Copyright © 2021, RYDEEN North American Inc.
14. Disclaimer
The information in this owner’s manual is for general guidance. The images in the
manual may be similar to the images shown in the actual product, but they do not
exactly match. Depending on the optional package, some functions described in the
manual may not be available or the functions described may be restricted.
15. Trouble Shootings
Solutions for Common Problems
1. NO display: Check to insure the screen cable is properly connected and terminal
connection is not loose.
2. On Screen start start-up if display appears green: Please wait a moment as TOMBO
360 will analyze issue and restart.
3. Rydeen logo stuck on screen start-up. Please insert a small pin into the reset hole
and restart.
4. "Please Connect Storage Device" is displayed in the upper right corner of the
screen: Please confirm whether you have inserted the
microSD card. If you have
inserted and this is the first time you using the TOMBO 360, please format
microSD card.
5. GPS suddenly no signal:
a) You have entered a tunnel or other area where there is no GPS signal.
b) Please check whether the GPS cable is loose or disconnected.
6. GPS Time Zones shows wrong time: This may be that the time zone of your area
cannot be accurately identified by GPS. Please manually select your time zone in
"Time Setting".
Other Problems
1. No video (screen without red dots):
a) The microSD card is not formatted or corrupted.
b) The microSD card is not inserted in place.
2.
The video freezes when playing on the computer, and the video is not coherent:
a)
Use TOMBO 360 dedicated player to play.
b) Replace with a formatted high-speed card.
3. The recorded video is hazy or blurry: Check if the lens is dirty.

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