Saeco Royal PLUS - Error Codes and Solutions

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11.2Problems - Causes - Solutions
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Thefollowingtableindicatesthepossibleerrororalarmcauseswhichmayleadtoapartialortotalshutdownof
the appliance.
1111
Error codeDescription
E01Error 01:
GRINDER_FAIL
GRINDER LOCKED
It indicates that there is a grinder failure.
Coffee grinder broken or not working properly.
E03Error 03:
BU_FWD_FAIL
BREWING UNIT LOCKED IN WORK POSITION
It indicates that the brewing unit failed to reach the WORK position.
E04Error 04:
BU_RWD_FAIL
BREWING UNIT LOCKED IN HOME POSITION
It indicates that the brewing unit failed to reach the HOME position.
E05Error 05:
CIRCUIT_CLOGGED_FAIL
HYDRAULIC CIRCUIT REFILL FAILED
Indicates a fault regarding the water circuit for hot water/coffee:
the pump fails to refill the hydraulic circuit.
If the machine is set to water mains ON, check:
- the water mains connection;
- that the water knob fitted onto the machine is not open;
- that the red water tank closing cap is correctly installed.
E06Error 06:
DC_VALVE_FAIL
DC VALVE SHORT CIRCUIT
It indicates the solenoid valve short circuit
E07Error 07:
DOSER_FAIL
BATCHER MICROSWITCH BLOCKED
It indicates that the batcher microswitch is blocked or not working properly
To restore machine operation, try handling the powder adjusting lever 2/3 times, then switch the
machine off and on and try brewing coffee.
Contact the assistance service if the problem is not solved.
E10Error 10:
HEATER_SHORT_CIRCUIT_TEMP_SENSOR_FAIL
SHORT CIRCUIT BOILER COFFEE TEMPERATURE SENSOR
Indicates that the NTC temperature sensor of the coffee boiler is in short-circuit
E11Error 11:
HEATER_OPEN_LOOP_TEMP_SENSOR_FAIL
OPEN LOOP BOILER COFFEE TEMPERATURE SENSOR
Indicates that the NTC temperature sensor of the coffee boiler is not connected
E14Error 14:
HEATING_UP_TIMEOUT_FAIL
TIMEOUT BOILER
It indicates that the coffee boiler supply is not connected.
E16Error 16:
BU_SHORT_CIRCUIT_FAIL
BREWING UNIT SHORT CIRCUIT
It indicates a short circuit in the brewing unit gearmotor.
E19Error 19:
ZERO_CROSSING_FAIL
ZERO CROSSING ERROR
It indicates a stability problem in the mains frequency that supplies the machine.
Check the CPR board connections or replace the board.