Sailrite Leatherwork - Page 36

67 | Sailrite�com Leatherwork
®
Guidebook | 68
TheLeatherworkve-yearlimitedmachine
warranty, to the original purchaser, covers labor and
replacement parts (excluding consumable items like
needles, gib hook and retaining ring cap spring)�
5-YEAR LIMITED
MACHINE WARRANTY
2-YEAR LIMITED
MOTOR WARRANTY
Sailrite warrants the Workhorse
®
Servo Motor for
two years starting at the date of sale� This guarantee
covers defects in material and workmanship�
Sailrite
®
support comes in several forms, including:
1� Creating a support case�
2� Email communication with support videos for
resolution�
3� Phonesupportwithaqualiedtechnician.
4� Shipment of warranty parts for user installation�
5� Repair or service of the product at our Indiana
facility, if necessary�
The customer is responsible for shipping costs of
replacement parts� If sending the Leatherwork back
to Sailrite headquarters for repair, the customer is
responsible for all shipping costs to and from Sailrite�
Please insure the machine in transit� The machine
should be shipped in the original packaging to ensure
safe transport�
The Leatherwork machine head and Workhorse Servo
Motor limited warranties do not cover any damage that
results from improper installation, accident, abuse,
misuse,naturaldisaster,insufcient/excessiveelectrical
supply, normal wear and tear, abnormal mechanical
or environmental conditions, or any unauthorized
disassembly,repairormodication.Itdoesnotcover
any rust, corrosion or cosmetic damages that may
appear over the lifetime of the machine� This limited
warranty does not apply with respect to products that
have been altered or which are missing serial numbers,
or for products not purchased directly from Sailrite�
Maximum liability is limited to the amount paid by the
original purchaser�