Sakura Tissue-Tek TEC 6 - Page 40

40
Error
code
Overview
Displayed
message
Description
Instrument operation
when the error occurs
Solution
E012 Heating
failure
Warming
operation failure
The temperature of each
location does not rise
even after each heating
operation has started.
Heating operation
continues.
Use the instrument at an
ambient temperature within
10ºC to 35ºC.
Close the paraffin chamber
lid it is open.
Close the warming chamber
lid if it is open.
Wait until the temperature
of the applicable location
displayed on the Operation
screen stops blinking and
changes to a steady light.
Wait for a while, and if the
temperature does not stop
blinking, contact the Sakura
instrument distributor or
representative.
(Check if any equipment
that generates strong
electromagnetic waves is
nearby.)
Solid paraffin was
added.
Unmelted paraffin has
sunk down in the parafn
chamber.
A cassette basket was
placed in the warming
chamber.
Something is placed on
the hot plate.
Ambient temperature is
too low.
The parafn chamber lid
is open.
The warming chamber
lid is open.
E020 Abnormal
Cryo
operation
caution
Cryo Module
Error
The cooling fan of the
Cryo Module does not
operate.
The CM switches to the
“Paused” state.
The EM continues to
operate normally.
Check the condition of
power connection and
power switch state of the
Cryo Module. If the problem
persists, contact the Sakura
instrument distributor or
representative.
E021 The cooling fan of the
Cryo Module does not
stop.
The CM switches to the
“Paused” state.
The EM continues to
operate normally.
Check the condition of
power connection and
power switch state of the
Cryo Module. If the problem
persists, contact the Sakura
instrument distributor or
representative.
E022 The cooling plate
temperature of the Cryo
Module does not come
down.
The CM switches to the
“Paused” state.
The EM continues to
operate normally.
Check the condition of
power connection and
power switch state of the
Cryo Module. If the problem
persists, contact the Sakura
instrument distributor or
representative.
E023 The cooling plate
temperature of the Cryo
Module rose.
The CM switches to the
“Paused” state.
The EM continues to
operate normally.
Check the condition of
power connection and
power switch state of the
Cryo Module. If the problem
persists, contact the Sakura
instrument distributor or
representative.
E024 The cooling plate
temperature of the Cryo
Module does not rise.
The CM switches to the
“Paused” state.
The EM continues to
operate normally.
Use the instrument at an
ambient temperature within
10ºC to 35ºC.
Check if the cooling plate
has frost buildup and remove
it if any.
Check the condition of
power connection and
power switch state of the
Cryo Module.
If the problem persists,
contact the Sakura
instrument distributor or
representative.
Ambient temperature is
too low.
Frost has built up on the
cooling plate.