Sakura Tissue-Tek TEC 6 - Initial Instrument Setup

5. Troubleshooting
41
Error
code
Overview
Displayed
message
Description
Instrument operation
when the error occurs
Solution
E025 Abnormal
Cryo
operation
caution
Cryo Module
Error
The cooling plate
temperature of the Cryo
Module does not reach
the specied value.
Operation continues.
Use the instrument at an
ambient temperature within
10ºC to 35ºC.
Check if the cooling plate has
frost buildup and remove it if
any.
Check the condition of power
connection and power switch
state of the Cryo Module.
If the problem persists,
contact the Sakura instrument
distributor or representative.
Ambient temperature is
too high.
E040 Low battery
caution
Battery voltage
has dropped
The voltage of the clock
battery dropped below
the specied value.
Operation continues.
Contact the Sakura instrument
distributor or representative
and replace the battery within
one month.
E041 Clock reset The clock was
reset.
Unable to restore time
data. Button battery is
dead.
If the instrument was
operating in the auto
mode, operation
pauses. If the instrument
was operating in the
manual mode, operation
continues.
Contact the Sakura instrument
distributor or representative
and replace the battery.
E042 Invalid clock The time data is
incorrect
The clock generated an
error. The battery case
came off.
Operation continues.
Check if the date and time
displayed on the screen is
correct. If the date and time
is not correct, set the correct
date and time. If the problem
persists, contact the Sakura
instrument distributor or
representative and replace the
battery.
E050 Momentary
power failure
Momentary
power outage
A momentary power
failure occurred.
Operation continues
from the Operation
screen. If the light was
on when the power
was cut off, operation
continues with the light
turned off.
Check the molten state of
paraffin, and then resume
using the instrument.
E100 Abnormal
temperature
sensor
Temperature
sensor error
Signals cannot be
received from the
temperature sensor.
Operation aborts. Turn off the power to the
instrument and contact
the Sakura instrument
distributor or representative.
E101
E102 An abnormal signal
was received from the
temperature sensor.
Operation aborts. Turn off the power to the
instrument. When parafn in
the problem location starts
solidifying (below 60ºC, as
a guide), turn on the power
again. (The power should be
off for at least 10 seconds.)
If the problem persists,
turn off the power to the
instrument and contact
the Sakura instrument
distributor or representative.
(Check to see if any
equipment that generates
strong electromagnetic
waves is nearby.)