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Salamander Pumps CT FORCE 20 TU - User Manual

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Pump installation and warranty
guide for the CT range of pumps
CT Force, CT Xtra, and CT Bathroom
ISSUE M
Aug 2022
Models shown:
CT FORCE 15TU
CT50+ Xtra
This document should be given to the end user and retained for future reference.
Should you need to contact Salamander Pumps you will need the below information.

Questions and Answers

  • J
    Jennifer TaylorAug 15, 2025
    Why won't my Salamander Pumps CT FORCE 20 TU Water Pump start?
    • C
      Crystal MasonAug 15, 2025
      If your Salamander Pumps Water Pump isn't starting, several factors could be at play. Check the power supply, fuse, and circuit breaker to ensure they are functioning correctly. Also, verify that the inlet and outlet connections are plumbed correctly and all valves are open. Insufficient gravity flow, debris under the flow switch, or a float sticking in the outlet could also be the cause. Make sure the inlet filters aren't blocked and that a minimum flow rate of 2l/min is achieved on both the hot and cold water supplies. Clear any debris from the outlet area and ensure the flow switch sits in the lowest position.
  • J
    Jessica BlakeAug 18, 2025
    What to do if my Salamander Pumps CT FORCE 20 TU has reduced or intermittent flow?
    • R
      rogerbakerAug 18, 2025
      If you're experiencing reduced or intermittent flow with your Salamander Pumps Water Pump, several issues could be responsible. First, ensure that an appropriate anti-aeration flange is fitted. Check for blocked inlet filters and ensure that all filters and the shower head are free from debris. Confirm that all AV couplers are straight and not bent or distorted, as they can restrict flow. Air in the system or the wrong size pump for the system could also be culprits. If there is air in the system, run the system on full hot with the pump switched off (gravity only) for several minutes. Check that the cold water storage and refill rate are adequate. Also, consider reducing the cylinder thermostat setting to a maximum of 60°C or fitting a HWS/TMV if the hot water temperature is set too high.
  • D
    David CopelandAug 21, 2025
    How to reduce noise from a Salamander Pumps CT FORCE 20 TU Water Pump?
    • N
      Nicole PerezAug 21, 2025
      If your Salamander Pumps Water Pump is generating excessive noise, there are a few potential causes to investigate. Air in the system could be the issue; refer to the instructions for bleeding the system. Ensure that the rubber feet are properly fitted to the pump to minimize vibration against the surface it's resting on. Also, check that all AV couplers are straight and not bent or distorted, as they can cause vibration.
  • R
    Rachel PetersonAug 25, 2025
    Why does my Salamander Pumps Water Pump start when all outlets are closed?
    • R
      robertlopezAug 25, 2025
      If your Salamander Pumps Water Pump starts even when all outlets are closed, this typically indicates either a leak in the system or an outlet that isn't fully closed. Check thoroughly for any leaks in the pipework. Ensure that all outlets are fully closed or properly capped, and that there are no dead legs in the pipework.
  • A
    Andrew CarrollAug 27, 2025
    What causes a Salamander Pumps CT FORCE 20 TU Water Pump to leak?
    • M
      mosscharlesAug 28, 2025
      If your Salamander Pumps Water Pump is leaking, several factors could be responsible. Check if the pump has been exposed to mains water pressure; if so, fit a break cistern or remove it from the mains supply. Chemical damage or exposure to excessive temperature can also cause leaks. Ensure that the pump hasn't come into contact with any chemical substances like solder flux and verify that effective temperature control is in place using a cylinder thermostat or HWS/TMV valve. Also, check that the leak isn't originating from fittings in the pipework above the pump.
  • C
    Christopher MartinezAug 30, 2025
    Why is my Salamander Pumps CT FORCE 20 TU not starting?
    • C
      Catherine PayneAug 30, 2025
      Your Salamander Pumps Water Pump might not start due to several reasons: * Insufficient gravity flow: Verify the pump's suitability for your setup, ensuring it's not in a negative head installation. Check that the inlet filters are not blocked and that the flow rate meets the minimum requirement of 2l/min on both hot and cold water supplies. * Incorrect inlet/outlet connections: Make sure the connections are plumbed correctly and all valves are open. * Electrical issues: Check the power supply, fuse, and circuit breaker. * Debris under the flow switch: Remove the outlet hoses to check that the flow switch is in its lowest position. * Float sticking in the outlet: Ensure there's no debris in the outlet area.
  • J
    jeremywilliamsSep 5, 2025
    Why is Salamander Pumps Water Pump noisy?
    • A
      Amanda GeorgeSep 5, 2025
      A noisy Salamander Pumps Water Pump can be attributed to: * Air in the system: Refer to the instructions for dealing with air in the system. * Pump vibrating on the surface: Ensure the rubber feet are fitted to the pump. * AV couplers causing vibration: Check that all AV couplers are straight and not bent or distorted.
  • R
    Ryan HaasSep 8, 2025
    What to do if Salamander Pumps CT FORCE 20 TU Water Pump starts with all outlets closed?
    • B
      Brandon BentleySep 8, 2025
      If your Salamander Pumps Water Pump starts when all outlets are closed: * Check for leaks in the system. * Ensure all outlets are fully closed or capped, and there are no dead legs in the pipework.
  • K
    Kendra JohnsonSep 12, 2025
    Why is my Salamander Pumps CT FORCE 20 TU leaking?
    • S
      Stephen MartinSep 12, 2025
      If your Salamander Pumps Water Pump is leaking, consider these potential causes: * Pump exposed to mains water pressure: Fit a break cistern or remove the pump from the mains supply. * Pump suffered chemical damage: Ensure the pump hasn't come into contact with chemical substances like solder flux. * Pump exposed to excessive temperature: Check if effective temperature control is fitted (cylinder thermostat or HWS/TMV valve). * Unsure if the pump is leaking: Verify the leak isn't coming from a fitting in the pipework above the pump.
  • J
    jake92Dec 3, 2025
    What to do if Salamander Pumps Water Pump has reduced or intermittent flow?

    Summary

    Introduction and Safety Guidance

    Important - read this first!

    Crucial initial guidance for correct installation and warranty compliance.

    Pre-Installation Checklist

    Dos

    Essential installation requirements and best practices for optimal pump performance and longevity.

    Donts

    Prohibited installation methods and practices that can lead to damage or warranty invalidation.

    Pump Installation Procedures

    Installation Instructions

    Detailed steps and critical warnings for pump installation to ensure correct operation and warranty validity.

    Connecting the pump

    Guidance on correctly connecting the pump using supplied AV couplers and ensuring proper fitting.

    Electrical installation

    Requirements for safe and compliant electrical connection of the pump to the power supply.

    Troubleshooting and Warranty Information

    Trouble Shooting

    Common faults, probable causes, and recommended solutions for pump operational issues.

    Salamander Pumps CT FORCE 20 TU Specifications

    General IconGeneral
    BrandSalamander Pumps
    ModelCT FORCE 20 TU
    CategoryWater Pump
    LanguageEnglish

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