Why does play mode differ from Setup Menu selection on Samsung BD-H8500 DVD Player?
- BBruce OdonnellSep 9, 2025
Some of the functions selected in the Setup Menu may not work properly if the disc is not encoded with the corresponding function.
Why does play mode differ from Setup Menu selection on Samsung BD-H8500 DVD Player?
Some of the functions selected in the Setup Menu may not work properly if the disc is not encoded with the corresponding function.
What to do if there is no audio from my Samsung BD-H8500 DVD Player?
If you're not getting any audio from your Samsung DVD Player, make sure you have selected the correct Digital Output in the Audio Options Menu.
Why won't my Samsung BD-H8500 play the disc?
If your Samsung DVD Player won't play the disc, first ensure that the disc is installed with the label side facing up. Then, check the region number of the Blu-ray/DVD disc to confirm it is compatible with your player.
How to fix noisy or distorted picture on Samsung BD-H8500?
If the picture on your Samsung DVD Player is noisy or distorted, make sure that the disc is not dirty or scratched. If it is, clean the disc.
What to do if I forgot the PIN for my Samsung BD-H8500 DVD Player?
If you forgot the PIN for your Samsung DVD Player, press and hold the ' button on the top panel for more than 5 seconds with no disc inside on the home screen. This will revert all settings, including the PIN, to the factory defaults. Be aware that all stored user BD data will be deleted.
Why does video play intermittently on my Samsung DVD Player?
If video playback is intermittent on your Samsung DVD Player, check if the network is stable and the network cable is properly connected, ensuring the network isn't overloaded. If you're using a wireless connection, verify its stability.
What does "Performance test failed" mean on my Samsung BD-H8500 DVD Player?
Using a lower quality USB storage device not supporting the Recording function can cause this problem. It is recommended to use a USB HDD storage device with a specification of at least 5400 rpm. USB HDD of RAID type is not supported.
Why can't I view Pay channels with a CI(+) CAM connection on my Samsung BD-H8500 DVD Player?
Check whether the firmware of CAM is upgraded for compatibility with CI+ 1.3Version. Some CAM's in the market with older firmware versions are not fully interoperable with this device that is compliant to v1.3 specification. In this case, this problem can be resolved by applying a firmware upgrade to the CAMs. So, please contact your network operator or CAM operator for it.
What does the prohibition message mean on my Samsung BD-H8500 DVD Player?
The prohibition message appears when an invalid button is pressed, the Blu-ray Disc/DVD's software doesn’t support the feature (e.g., angles), or you’ve requested a title or chapter number or search time that is out of range.
How to fix unstable network connection between Samsung BD-H8500 DVD Player and PC?
If the network connection between your Samsung DVD Player and PC is unstable, check if you have a firewall enabled. If so, disable the firewall function. Also, ensure that the IP addresses under the same subnetwork are unique to avoid IP interference.
Instructions for connecting the product to a television set via HDMI or other methods.
Steps to connect the Blu-ray player to an audio receiver using HDMI or optical inputs for enhanced sound.
Guides for establishing a wired or wireless network connection between the product and a router.
Adjusts video output settings like resolution, aspect ratio, and picture modes for optimal display.
Configures audio output options, including digital output formats, downmixing, and audio sync.
Manages TV channel tuning, scanning, list management, and other broadcast-related configurations.
Manages network connectivity, status, Wi-Fi, and remote access features for online services.
Instructions for playing photos, videos, and music from USB devices, computers, or cloud services.
Explains how to control video playback using remote buttons and menu options.
Details on controlling music playback, including track selection, playlists, and ripping.
Guides on recording TV programs, managing storage, pausing, and stopping recordings.
Explains how to pause and rewind live TV broadcasts using the Timeshift feature.
Downloading, installing, and managing applications from the Samsung Apps store.
Instructions for displaying your smartphone or tablet screen on the TV.
Common problems and their solutions to help users resolve issues with the device.
Steps for connecting to an AV receiver that supports HDMI for audio and video transfer.
How to connect to an AV receiver using an optical audio cable for sound output.
Setup guide for establishing a stable internet connection using an Ethernet LAN cable.
Enables Ultra High Definition video output, requiring a compatible TV and content.
Options to select how 3D content is displayed, including auto-detection and specific modes.
Selects the digital audio output format to match the connected AV receiver's capabilities.
Corrects audio delay issues to ensure synchronization between audio and video signals.
Scans for and stores available TV channels automatically for easy channel access.
Verifies the current network connection status and internet connectivity.
Guides through setting up wired or wireless network connections, including IP address configuration.
Configures notification settings and views basic information for installed applications.
Steps to connect and play photos, videos, and music files stored on a USB flash drive.
Instructions for streaming media files from networked computers or mobile devices using DLNA.
Navigating menus to view, filter, and manage recorded TV titles.
Utilizes the options menu for recorded titles, including play, lock, unlock, delete, and rename functions.
Instructions for selecting, downloading, and installing applications from the Samsung Apps store.
Configures homepage, pop-up blocking, page blocking, general settings, encoding, pointer, and browser information.
Lists supported video file extensions, containers, codecs, resolutions, frame rates, bit rates, and audio codecs.
Specifies supported music file extensions, types, codecs, and their respective support ranges.
Instructions for connecting the product to a television set via HDMI or other methods.
Steps to connect the Blu-ray player to an audio receiver using HDMI or optical inputs for enhanced sound.
Guides for establishing a wired or wireless network connection between the product and a router.
Adjusts video output settings like resolution, aspect ratio, and picture modes for optimal display.
Configures audio output options, including digital output formats, downmixing, and audio sync.
Manages TV channel tuning, scanning, list management, and other broadcast-related configurations.
Manages network connectivity, status, Wi-Fi, and remote access features for online services.
Instructions for playing photos, videos, and music from USB devices, computers, or cloud services.
Explains how to control video playback using remote buttons and menu options.
Details on controlling music playback, including track selection, playlists, and ripping.
Guides on recording TV programs, managing storage, pausing, and stopping recordings.
Explains how to pause and rewind live TV broadcasts using the Timeshift feature.
Downloading, installing, and managing applications from the Samsung Apps store.
Instructions for displaying your smartphone or tablet screen on the TV.
Common problems and their solutions to help users resolve issues with the device.
Steps for connecting to an AV receiver that supports HDMI for audio and video transfer.
How to connect to an AV receiver using an optical audio cable for sound output.
Setup guide for establishing a stable internet connection using an Ethernet LAN cable.
Enables Ultra High Definition video output, requiring a compatible TV and content.
Options to select how 3D content is displayed, including auto-detection and specific modes.
Selects the digital audio output format to match the connected AV receiver's capabilities.
Corrects audio delay issues to ensure synchronization between audio and video signals.
Scans for and stores available TV channels automatically for easy channel access.
Verifies the current network connection status and internet connectivity.
Guides through setting up wired or wireless network connections, including IP address configuration.
Configures notification settings and views basic information for installed applications.
Steps to connect and play photos, videos, and music files stored on a USB flash drive.
Instructions for streaming media files from networked computers or mobile devices using DLNA.
Navigating menus to view, filter, and manage recorded TV titles.
Utilizes the options menu for recorded titles, including play, lock, unlock, delete, and rename functions.
Instructions for selecting, downloading, and installing applications from the Samsung Apps store.
Configures homepage, pop-up blocking, page blocking, general settings, encoding, pointer, and browser information.
Lists supported video file extensions, containers, codecs, resolutions, frame rates, bit rates, and audio codecs.
Specifies supported music file extensions, types, codecs, and their respective support ranges.
| Depth | 282 mm |
|---|---|
| Width | 430 mm |
| Height | 55 mm |
| Weight | 2700 g |
| Display | VFD |
| Device type | Blu-Ray player |
| Built-in HDD | Yes |
| HDD capacity | 500 GB |
| Product color | Black |
| Audio decoders | Dolby Digital, Dolby Digital Plus, Dolby TrueHD, DTS Digital Surround, DTS-HD Master Audio |
| Package weight | 3600 g |
| AC input voltage | 220 - 240 V |
| AC input frequency | 50 Hz |
| Disc types supported | BD, CD-R, CD-RW, DVD, DVD+R, DVD+RW, DVD-R, DVD-RW |
| Supported video modes | - |
| Card reader integrated | No |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| Audio formats supported | AAC, LPCM, MP3, WMA |
| Image formats supported | JPG |
| Video formats supported | AVCHD, DIVX, DIVX HD, MKV, MPEG2, MPEG4, WMV |
| Power consumption (standby) | 1 W |
| Power consumption (typical) | 32 W |
| Digital signal format system | DVB-C, DVB-T |
| Audio output channels | 7.1 channels |











