Samsung CLX-3185 Service Manual

Alignment & Troubleshooting
Service Manual
4-31
Samsung Electronics
4.2.3 Solving General Printing Problems
For problems with the operation of your printer, refer to the table for suggested solutions..
Description
The printer does not print.
The printer is not
receiving power.
Check the power cord connections.
Check the power switch and the
power source.
The printer is not
selected as the default printer.
Select Samsung CLX-3185 series
as your default printer.
Check the printer
for the following:
Close the printer cover.
Clear the paper jam.
Load paper.
Install the toner cartridge.
The printer may be in
manual feed mode and out of paper.
Check the message on the Smart
Panel program window, add paper
to the tray and press the Stop
button on the control panel.
The connection cable
between the computer and the
printer is not connected
properly.
Disconnect the printer cable and
reconnect it.
The connection cable
between the computer and the
printer is defective.
If possible, attach the cable to
another computer that is working
properly and try to print a
document. You can also try using a
different printer cable.
The port setting is incorrect.
Check the Windows printer setting
to make sure that the print job is
sent to the correct port. If the
computer has more than one port,
make sure that the printer is
attached to the correct one.
The printer may be
configured incorrectly.
Check the printer properties to
ensure that all of the print settings
are correct.
The printer driver
may be incorrectly installed.
Reinstall the printer driver; see the
Software Section. Try printing a
test page.
The printer is malfunctioning.
Check the LEDs on the control
panel to determine if the printer is
indicating a system error.
The printer cover is not closed.
Paper is jammed.
No paper is loaded.
A toner cartridge is not installed.
The printer cover is not closed.
Paper is jammed.
No paper is loaded.
A toner cartridge is not installed.
Countinue..
Countinue..

Samsung CLX-3185 Specifications

General

Color scanning	Yes
Power supply type	AC/DC
Dimensions (WxDxH)	462 x 489 x 530 mm
All-in-one functions	Copy, Print, Scan
Color all-in-one functions	copy, print, scan
Compatible operating systems	Windows 2000/XP/2003/Vista/2008 Windows 7/2008 R2 (64bit) Linux OS including Fedora 2 ~ 10, OpenSuSE 9.1 ~ 9.3 10.0 ~ 10.3, 11.0, 11.1, Debian 6.0, 6.10, 7.04, 7.10, 8.04, 8.10, Mandriva 10.0, 10.1, 2005 ~ 2008, Debian 3.1, 4.0, 5.0, RedHat Enterprise Desktop 9.10 (32/64bit), SuSE Linux 9.1 (32bit), Mandrake 10.0, 10.1 ( 32/64bit) Mac OS X 10.3 ~ 10.6
Number of power supply units	1
Other network protocols supported	TCP/IP, LRP, IPP, HTTP, SNPM, SLP, WINS, DDNS, Bonjour, NetBIOS
Duplex printing	No
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Duplex printing mode	Manual
Time to first page (black, normal)	14 s
Time to first page (color, normal)	26 s
Print speed (black, normal quality, A4/US Letter)	16 ppm
Print speed (color, normal quality, A4/US Letter)	4 ppm
Maximum duty cycle	20000 pages per month
Page description languages	SPL-C
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 1200 DPI
Maximum number of copies	99 copies
Time to first copy (black, normal)	18 s
Time to first copy (color, normal)	45 s
Copy speed (black, normal quality, A4)	12 cpm
Copy speed (color, normal quality, A4)	4 cpm
Scan to	Image
Scan drivers	TWAIN, WIA
Scanner type	Flatbed scanner
Grayscale levels	256
Maximum scan resolution	4800 x 4800 DPI
Total input capacity	130 sheets
Total output capacity	80 sheets
Custom media width	216 - 356 mm
Maximum print size	216 x 356 mm
Custom media length	76 - 152 mm
Paper tray media types	Envelopes, Glossy paper, Labels, Plain paper, Transparencies
Paper tray media weight	60 - 105 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Display	LCD
Market positioning	Business
Display number of lines	2 lines
Standard interfaces	USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Internal memory	128 MB
Processor frequency	360 MHz
Sound pressure level (copying)	50 dB
Sound pressure level (printing)	47 dB
Sound pressure level (quiet mode)	0 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.45 W
Power consumption (standby)	60 W
Power consumption (PowerSave)	8 W
Power consumption (average operating)	350 W
Package weight	17300 g

Weight and Dimensions

Weight	14240 g