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FAQ
When the DirectX 9.0c or later is not installed
Install the DirectX 9.0c or later
1) Insert the CD provided with the camera
2) Run the windows explorer and select the [CD-ROM drive:\
DirectX] folder and click the DXSETUP.exe file.
The DirectX will be installed.
Visit the Microsoft website for downloading the DirectX.
If a PC connected with the camera stops responding while
Windows is starting.
In this case, disconnect the PC and the camera and Windows
will start. If the problem happens continuously, set the Legacy
USB Support to disable and re-start the PC. The Legacy USB
Support is in the BIOS setup menu. (The BIOS setup menu
differs from the PC manufacturers and some BIOS menus don’
t have Legacy USB Support) If you can’t change the menu by
yourself, contact to the PC manufacturer or BIOS manufacturer.
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