What to do if the red LED on my Samsung Soundbar subwoofer blinks and there is no sound?
The red LED on the subwoofer blinks because it may not be connected to the main unit of the product. Try to connect your subwoofer again. (See Page 17)
Why is there no sound coming from my Samsung HW-J8500R Speakers?
If no sound is coming from your Samsung Speakers, first ensure that the Mute function is off by pressing the (Mute) button. Also, verify that the volume isn't set to the minimum. If it is, adjust the volume to a comfortable level.
Why is my Samsung Speaker System remote control not working?
If your Samsung Speaker System remote control isn't working, first replace the batteries with new ones. Also, ensure that you are not too far from the main unit.
What to do if my Samsung Soundbar remote control does not work?
If your Samsung Soundbar remote isn't working, the batteries might be dead, or you might be too far from the unit. Try replacing the batteries with new ones and move closer to the Soundbar.
Why is my Samsung Soundbar remote control not working?
If your Samsung Soundbar remote control isn't working, it could be due to drained batteries or excessive distance between the remote and the main unit. Try replacing the batteries with new ones and moving closer to the unit.
How to fix Samsung TV when no sound is produced?
If your Samsung TV is not producing sound, first check if the Mute function is on. If it is, press the (Mute) button to cancel it. Also, verify that the volume isn't set to the minimum and adjust the volume accordingly.
What to do if Samsung HW-J8500R Speakers remote control is not working?
If your Samsung Speakers remote control isn't working, the batteries may be drained, so replace them with new ones. Also, make sure that you are not too far from the main unit. Try moving closer to the unit.
What to do if my Samsung Soundbar is not producing sound?
If your Samsung Soundbar isn't producing sound, check if the Mute function is activated or the volume is set to the minimum. To resolve this, press the (Mute) button to cancel the Mute function and adjust the volume accordingly.
Why did the TV SoundConnect (TV pairing) fail on my Samsung Soundbar?
TV SoundConnect is supported by some Samsung TVs released from 2012. Check your TV to see if it supports TV SoundConnect. Update your TV with the latest firmware. If an error occurred, reset TV SoundConnect and connect again. To reset the TV SoundConnect connection, press and hold the p button for 5 seconds. If all else fails, contact the Samsung Call Centre.
How to stop Samsung Speaker System subwoofer from droning?
If your Samsung Speaker System subwoofer drones and vibrates noticeably, press the WOOFER button on your remote control to adjust the subwoofer's volume level (between -12, -6 ~ +6).
General| Type | Soundbar |
|---|---|
| Subwoofer | Wireless |
| Bluetooth | Yes |
| HDMI Output | 1 |
| Optical Inputs | 1 |
| USB Ports | 1 |
| Surround Sound Mode | Yes |
| Wi-Fi | Yes |
| Channels | 9.1 |
| Audio Inputs | Optical, HDMI |
| Sound Modes | Standard, Music, Movie |
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