7-13
Samsung Electronics
Troubleshooting
Service Manual
7.3.3 Fuser gear melts due to overheating causing Paper Jam.
• Description
Constant Jam where paper is entering Fuser unit.
Fuser rollers do not turn
Check and Cause Solution
1. Check the Heat Lamp, thermostat and thermistor. Use
the DCU Diagnostic Test 10 Error codes: ‘60’, ’62’, ‘68’.
1. Replace Fuser unit
2. Replace the Main PBA as appropriate.
7.3.4 Paper Empty
• Description
The Paper Empty lamp is lit even when paper is loaded in the cassette.
Check and Cause Solution
1. Deformed paper sensor actuator or faulty sensor.
2. Main PBA is defective. Use DCU Diagnostic Test 08.
3. Faulty cables or connectors.
1. Replace the defective actuator or sensor.
2. Replace the MAIN PBA as appropriate.
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