Samsung RH48E - Contacting Samsung Support; Samsung Customer Support Information

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Contact Samsung

MENU m → Support → Contact Samsung → ENTER E

View this information when your product does not work properly or when you want to upgrade the software.

You can find information regarding our call centres and how to download products and software.

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Contact Samsung and find the product Model Code and Software Version.

Main Page

Default Chapter2
- Table of Contents2
- Before Using the Product7
Copyright7
Safety Precautions8
- Symbols8
- Cleaning8
Storage9
- Electricity and Safety9
- Installation10
- Operation12
- Preparations16
Checking the Components16
- Components16
Parts17
- Control Panel17
- Reverse Side19
- Anti-Theft Lock20
- Remote Control21
Before Installing the Product (Installation Guide)23
- Tilting Angle and Rotation23
- Ventilation23
Dimensions24
Installing the Wall Mount25
- Installing the Wall Mount Kit25
- Wall Mount Kit Specifications (VESA)26
- Connecting and Using a Source Device27
Before Connecting27
- Pre-Connection Checkpoints27
Connecting to a PC27
- Connection Using the D-SUB Cable (Analogue Type)27
- Connection Using an HDMI Cable28
- Connection Using an HDMI-DVI Cable28
Connecting to a Video Device29
- Connection Using the AV Cable29
- Connection Using an HDMI-DVI Cable30
- Connection Using an HDMI Cable30
Connecting to an Audio System31
Connecting the Antenna31
Connecting the LAN Cable32
Connecting to a TV Viewing Card Slot33
- To Connect the CI CARD, Follow These Steps33
Changing the Input Source34
- Source34
- Home Feature35
Player35
- Published Content36
- My Templates36
- Available Features in the Player Page37
- Player Page Settings Menu38
- When Content Is Running40
- File Formats Compatible with Player42
Clone Product47
ID Settings48
- Device ID48
- PC Connection Cable48
Connectivity49
- Network Settings49
- Wi-Fi Direct49
Network Status50
Picture Mode51
On/Off Timer52
- On Timer52
- Off Timer53
- Holiday Management53
Ticker54
More Settings54
Picture Mode55
Backlight / Contrast / Brightness / Sharpness / Colour / Tint (G/R)56
Colour Temperature57
White Balance58
- Point58
Gamma59
Calibrated Value59
Advanced Settings60
- Dynamic Contrast61
- Black Tone61
- Flesh Tone61
- RGB Only Mode61
- Colour Space61
- Motion Lighting61
Picture Options62
- Colour Tone63
- Digital Clean View63
- MPEG Noise Filter63
- HDMI Black Level64
- Film Mode64
- Dynamic Backlight64
Picture Size65
- Position66
- Zoom/Position66
- 4:3 Screen Size67
- Resolution67
Auto Adjustment68
PC Screen Adjustment68
Picture off69
Reset Picture69
- Onscreen Display70
Pip70
- PIP Settings70
Display Orientation72
- Onscreen Menu Orientation72
- Source Content Orientation72
- Aspect Ratio72
Screen Protection73
- Auto Protection Time73
- Screen Burn Protection73
  - Immediate Display75
  - Side Grey75
Message Display76
- Source Info76
- No Signal Message76
- MDC Message76
Menu Language77
Reset Onscreen Display77
- Sound Adjustment78
Sound Mode78
Sound Effect79
- Virtual Surround79
- Dialog Clarity79
- Equaliser79
HDMI Sound80
Dolby Digital Comp80
- Speaker Settings81
Speaker Settings Sound Output81
Auto Volume82
Audio Format82
Reset Sound83
- Broadcasting84
Auto Tuning84
Cable Search Option85
Aerial86
Channel List87
- Added Ch87
- Favourites 1 ~ Favourites 587
- Options87
Guide88
Schedule Manager89
Edit Channel90
- Editing Registered Channels91
Edit Channel Number92
Edit Favourites93
Audio Options96
- Audio Language96
- Audio Format96
Programme Rating Lock97
Channel Lock98
Common Interface99
- CI Menu99
- CAM Video Transcoding99
- Application Info99
Channel Settings100
- Country (Area)100
- Manual Tuning100
- Fine Tune101
- Transfer Channel List101
- Delete CAM Operator Profile101
- Digital Text102
- Teletext Language102
- Network103
Network Status103
Network Settings103
- Network Type103
- Network Settings (Wired)104
- Network Setting (Wireless)106
- Wps(Pbc)108
Wi-Fi Direct109
Multimedia Device Settings109
Screen Mirroring110
Device Name110
- System111
Accessibility111
- Audio Description111
- Subtitle111
- Menu Transparency112
- High Contrast112
- Enlarge112
Setup113
- Initial Settings (Setup)113
Time115
- Clock115
- Dst116
- Sleep Timer116
Auto Source Switching117
- Primary Source Recovery117
- Primary Source117
- Secondary Source117
Power Control118
- Auto Power on118
- Max. Power Saving118
- Standby Control119
- Network Standby119
Eco Solution120
- Energy Saving120
- Eco Sensor120
- Screen Lamp Schedule120
- No Signal Power off121
- Auto Power off121
Temperature Control121
Device Manager122
- Keyboard Settings122
- Mouse Settings124
Change PIN125
Security126
- Safety Lock126
- Button Lock126
- USB Auto Play Lock126
- Mobile Connection Lock127
General128
- Smart Security128
- BD Wise129
- Anynet+ (HDMI-CEC)130
- Troubleshooting for Anynet132
- HDMI Hot Plug134
- DIVX® Video on Demand134
- Game Mode134
Reset System135
- Support136
Self Diagnosis136
- Signal Information136
- Reset136
Software Update137
- Update Now137
- Auto Update137
Use Mode137
Contact Samsung138
Go to Home139
- Player139
- Clone Product139
- ID Settings139
- Connectivity139
- Network Status140
- Picture Mode140
- On/Off Timer140
- Ticker140
- More Settings140
Reset All141
- Playing Photos, Videos and Music (Media Play)142
Read the Following before Using Media Play with a USB Device142
- Using a USB Device144
- Playing Media Content from a Pc/Mobile Device145
Features Provided in the Media Content List Page146
- Menu Items in the Media Content List Page147
Available Buttons and Features During Photo Playback148
Available Buttons and Features During Video Playback149
Available Buttons and Features During Music Playback150
Supported Subtitle and Media Play File Formats151
- Subtitle151
- Supported Image Resolutions151
- Supported Music File Formats152
- Supported Video Formats152
Customer Service Centre154
- Troubleshooting Guide154
Requirements before Contacting Samsung Customer Service Centre154
- Testing the Product154
- Checking the Resolution and Frequency154
- Check the Followings155
Q & a162
- Specifications164
General164
Power Consumption166
Preset Timing Modes167
Appendix Responsibility for the Pay Service (Cost to Customers)169
- Not a Product Defect169
- A Product Damage Caused by Customer's Fault169
- Others169
Weee170
- Correct Disposal of this Product (Waste Electrical & Electronic Equipment)170
- Correct Disposal of Batteries in this Product170
Optimum Picture Quality and Afterimage Burn-In Prevention171
- Optimum Picture Quality171
- Prevention of Afterimage Burn-In171
Licence173
Terminology174

Samsung RH48E - Contacting Samsung Support; Samsung Customer Support Information

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